Homekit settings missing

I have recently purchased some Hue lights and the new Hue 2.0 bridge (HomeKit Compatible)

I'm running iOS 10 on my iPhone 6s, and the latest available version of tvOS (9.3.3) on a new 4th Generation Apple TV.

The new Home application functions correctly, allowing direct control of the lights. The Apple TV is working correctly for automation tasks that have been configured in the Home application.

However, I am not able to connect to my lights when I'm not connected to the local WiFi network.

Reading various forums, there should be a HomeKit item in the main settings app, and an option to reset the HomeKit configuration in the privacy settings.

Both of these items are missing on my phone. I have factory reset my phone and used an alternative iCloud account and the settings appear, only to go again when I reconnect my own iCloud account.

When I'm logged in with another account HomeKit appears in first picture under settings, and the option to reset the HomeKit configuration appears in the second.

The only information I can find suggests turning Keychain on and off, no change. I have also factory reset the AppleTV, the problem persists.

My guess is that my HomeKit data has got corrupted in my iCloud account, without the option to reset I am rather stuck.

Any ideas to resolve this issue would be gratefully received!

iPhone 6, null

Posted on Sep 12, 2016 1:26 PM

19 replies

tennantd

Level 1

4 points

Sep 18, 2016 4:09 AM in response to Stamford_76

Havent tried secondary iTunes account but nothing showing up as a hub in tvOS. Was able to reset my HomeKit setup on the Apple TV.

Have an iPad running as a hub for not but would like Siri to work on my Apple TV.

Tshox

Level 1

4 points

Oct 13, 2016 2:15 PM in response to Stamford_76

Same issue here, nothing helps. no homekit option on one of my two atv4 or on ipad (ios10). but somthing works ich I add a device to homekit it is also added on my ipad. But homekit hub is completly missed.

TRied severel things but nothing solced the issue! Any idea?

tennantd

Level 1

4 points

Oct 13, 2016 2:44 PM in response to tennantd

I tried to sign out of iCloud on the iPad and when I signed back into the iCloud account the Apple TV showed the HomeKit setting and everything started to work. Not sure why the iPad would bugger it all up. Perhaps some old setting left over from iOS 9 when updating to iOS 10.

Anyways all working for me now.

Mar 1, 2017 6:21 PM in response to zinacef

Im havingbthe same issue. It was one of the main reasons I bought apple tv and I can access my home kit accessories unless I am in range of my wifi. No homekit settings.

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Homekit settings missing