Hotmail only sometimes loading and never loading completely, they seems to disappear.

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Level 1

4 points

Hotmail only sometimes loading and never loading completely, they seems to disappear.

When I click on my mail ICON it brings me to Hotmail, just like it should, but it shows over 600 messages loading. I never see them all and if I click on any one of them and then go back to the main mail page they all disappear.

Can anyone help me?

Posted on Sep 13, 2016 7:14 AM

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Answer 1

Eric Root

Level 10

685,323 points

Sep 13, 2016 8:56 AM in response to Shemek62

Try rebuilding the mailbox.

Rebuild mailbox

If that doesn't work, try re-indexing the mailboxes. This can take awhile if you have a lot of mail.

Reindex messages For El Capitan, try looking in V3.

Reindex messages (2) See post by Linc Davis

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