Artist Photos Missing in iTunes 12.5.1

I've noticed a few artist photos are missing since upgrading to 12.5.1. Any ideas on how to fix or refresh? They are mainstream artists, nothing obscure.

Posted on Sep 13, 2016 10:07 AM

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Posted on Nov 8, 2017 8:45 AM

I may have found a possible solution (well it worked for some of my missing artist photos in iTunes). I noticed that some of the artists with missing photos had an extra space after their name in iTunes.


So if you go into iTunes -

go to 'artists' under 'library' on the main page -

right click on an artist with a missing photo -

click 'artist info' -

look in the 'album artist' field -

see if there's an extra space at the end of their name -

if so, remove it and click 'ok'.


This has worked for me for most of the mainstream artists in my library, so has got rid of a fair number of those ugly microphone images.


Another point I've noticed is that changing the artist name slightly can determine whether iTunes will display a photo or not. For example 'The Bee Gees' in my library had a no photo even after removing the space. As this is a very mainstream artist, I thought to change the name album artist name to 'Bee Gees' and it worked bringing up an artist photo.


Good luck!

466 replies

Sep 20, 2016 12:11 PM in response to tnorris

Hi Guys,


I have a very simple solution. I know many of you will not like it because you could not fathom using a non-Apple product. But the solution is PLEX. It is a far superior, much more highly functional, and a completely customizable comprehensive media software solution. I use it everywhere and on every device, Apple or otherwise. It never makes me mad and is always a pleasure to look at. If you feel you cannot use any other software save for Apple's, then you shouldn't be so angry when Apple chooses to poke you in your keister, as, to be frank, they very very very commonly do.

Sep 21, 2016 2:14 AM in response to tnorris

While I agree with you all and I can not offer a solution as it's in Apple's control.

So let's all send them the appropriate feedback: http://www.apple.com/feedback/itunesapp.html

Requesting an option to disable artist profile photos, so it would revert back to the way it was before (using an album cover instead.)


In the meantime you can do the following to at least make the missing icon artwork less distracting.

1) Go to Applications

2) Right tap on iTunes

3) Show Package Contents

4) Op the Contents folder -> then the Resources folder

*You will be asked to type your username password a couple times, this is because iTunes files are write protected.*

5) Delete or rename 'MissingArtworkArtist.png'

5) Find 'MissingArtworkNoText.png'

6) Right tap -> Duplicate

7) Rename the 'MissingArtworkNoText copy' to 'MissingArtworkArtist'

8) Restart iTunes

Sep 21, 2016 5:24 AM in response to Dannyg177

Actually, I've noticed that that isn't true. I purchased new music to test the rule that Apple purchased music gets the artwork. The new albums, which I both purchased and downloaded after this terrible, horrible, no good, very bad update, don't show the artist artwork and have the hideous microphone circle image. I didn't own anything from this artist before. Albums/artists I have never bought through Apple music sometimes have artist artwork instead of the microphone. There doesn't seem to be a discernible pattern that can explain why this is happening, at least to me.


I don't know what Apple is thinking, but it feels like with each update their software and devices are becoming exceedingly difficult to use and troubleshoot. I want to pull my hair out every time something changes because things no longer change for the good. I've set up all of my Apple devices not to auto-update because it screws up everything (but someone my laptop changed it back, which is why I am cursed with this awful update.)

Sep 21, 2016 11:27 AM in response to poikkeus1

Yes poikkeus1. The picture of the artist on the left column, not for each album (no problem there).

Many people prefer an album artwork to represent the artist, like before.

Not the promotional photo of the artist pushed by Apple.
Who really wants to see a photo shoot of a 75 years old Ozzy Osbourne to represent his Black Sabbath albums? That's ridiculous.

Anyway, now there's no picture at all so...

Sep 21, 2016 11:38 AM in response to MarechalFerrant

Thanks for your confirmation.


I think I know what's happening, now. There may be other issues here, but that circular microphone/artist pic seems to be bothering some users - especially since it can't be edited.


(Frankly, I don't care for the circular microphone/artist pic, either; but I use album view almost exclusively. It's not as much an issue for me.)

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Artist Photos Missing in iTunes 12.5.1

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