Artist Photos Missing in iTunes 12.5.1

I've noticed a few artist photos are missing since upgrading to 12.5.1. Any ideas on how to fix or refresh? They are mainstream artists, nothing obscure.

Posted on Sep 13, 2016 10:07 AM

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Posted on Nov 8, 2017 8:45 AM

I may have found a possible solution (well it worked for some of my missing artist photos in iTunes). I noticed that some of the artists with missing photos had an extra space after their name in iTunes.


So if you go into iTunes -

go to 'artists' under 'library' on the main page -

right click on an artist with a missing photo -

click 'artist info' -

look in the 'album artist' field -

see if there's an extra space at the end of their name -

if so, remove it and click 'ok'.


This has worked for me for most of the mainstream artists in my library, so has got rid of a fair number of those ugly microphone images.


Another point I've noticed is that changing the artist name slightly can determine whether iTunes will display a photo or not. For example 'The Bee Gees' in my library had a no photo even after removing the space. As this is a very mainstream artist, I thought to change the name album artist name to 'Bee Gees' and it worked bringing up an artist photo.


Good luck!

466 replies

Apr 21, 2017 10:03 AM in response to tnorris

I have the same problem and have found that there are a number of reasons why no artwork is downloaded.


  1. If the Artist in Apple Store has no Artist Photo - then the mic graphic remains.
  2. if the artist name is not exactly as in the apple store - then the mic graphic remains. So a good example is Pink vs P!nk.
  3. If the Album Name is not exact - then the mic graphic remains. I am not 100% sure but it may also be cap sensitive.
  4. the 'The" issue. Some Artists and Albums in the past have the "the' after the name. in the latest versions of iTunes is expects the "the" to be at the front of the string. for example "The Gap Band" finds the Artist Photo, "Gap Band, The" does not.

By correcting all of the above, I have got most of my Artist Photos back. However, there remain a few exceptions.


If the Artist Information in the Apple Store has a flash graphic rather than a simple photo. The mic graphic remains.
eg. Lady Gaga, Paul Weller, Robert Plant. etc etc as you say major artists!


Like most people, I fail to see why the Apple Store can't have photos for all Artists - or - Default the graphic to the first Album artwork for that Artist?. Amazon and Spotify don't have any problems in this regard!

Jan 8, 2017 1:51 AM in response to Girshon Rutstein

Do they even test these things before releasing to the public? It's crazy!! Unfortunately, most mainstream music apps are taking this approach, Google Music and Amazon Music apps have the exact same issue. If this is the approach they are taking there should at least be a setting to ask wether we actually want the artist artwork pulling from there servers/database. Personally, I would rather just have the album artwork as it has been for years. I actually really like the music app, but I won't use it until this gets resolved, which looks unlikely. So, in the meantime I've been using "Cesium Music Player" which doesn't have any ugly microphone images.


Hopefully Apple read these posts and do listen to there customers and get this resolved in future updates.

Jan 8, 2017 11:22 AM in response to Wacker293

I don't think any major company would modify the design of an application, just because people don't like the way it looks.

They would only do if their business would drop in sales. Let's say hypothetically Apple had an increase in sales or stay the same. Directors would think, why do we need to change anything if it's ain't broken? We still have the same sales or even more. So what if there is a microphone showing. People still download and buy music.


I think any CEO of a company would not do any modifications unless there is a drop in sales, which I believe in the Apple's case there is none, otherwise, the show of artist's artwork issue would have been resolved a long time ago.

Jan 8, 2017 12:28 PM in response to Girshon Rutstein

Girshon Rutstein wrote:


I don't think any major company would modify the design of an application, just because people don't like the way it looks.

They would only do if their business would drop in sales. Let's say hypothetically Apple had an increase in sales or stay the same. Directors would think, why do we need to change anything if it's ain't broken? We still have the same sales or even more. So what if there is a microphone showing. People still download and buy music.


I think any CEO of a company would not do any modifications unless there is a drop in sales, which I believe in the Apple's case there is none, otherwise, the show of artist's artwork issue would have been resolved a long time ago.

Well said.

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Artist Photos Missing in iTunes 12.5.1

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