Artist Photos Missing in iTunes 12.5.1

I may have found a possible solution (well it worked for some of my missing artist photos in iTunes). I noticed that some of the artists with missing photos had an extra space after their name in iTunes.

So if you go into iTunes -

go to 'artists' under 'library' on the main page -

right click on an artist with a missing photo -

click 'artist info' -

look in the 'album artist' field -

see if there's an extra space at the end of their name -

if so, remove it and click 'ok'.

This has worked for me for most of the mainstream artists in my library, so has got rid of a fair number of those ugly microphone images.

Another point I've noticed is that changing the artist name slightly can determine whether iTunes will display a photo or not. For example 'The Bee Gees' in my library had a no photo even after removing the space. As this is a very mainstream artist, I thought to change the name album artist name to 'Bee Gees' and it worked bringing up an artist photo.

Good luck!

I have the same issue on my Apple TV. I use iTunes Match and most of the artists photos show up, however, some of the artists where I have bought songs from iTunes Store , the pics do not show up, very strange. The album art view is perfect , although you have to make sure the correct metadata is attached to the album first.

Apple has done this on purpose, just like they broke the ability to view lyrics on the phone on purpose. Apple has intentionally broken things like this in iTunes to get you to buy their music subscription. If you purchase the music subscription through apple you will notice that artist thumbnails work, and you can magically view lyrics for music you subscribed to. The reason Apple isn’t fixing this is because they intentionally broke it so you’ll give up on your own music library and buy their subscription plan. Go ahead and call Apple like I did, and I promise you in the support call they will suggest you buy the music subscription plan.

Although I would agree that their people are trained to support and sell their products, your suggestions (without proof) are inaccurate. I personally have the Family Apple Music subscription and all these things are broken for me as well. Your speculation is inaccurate. Before making such inflammatory posts you should first research the facts. The facts are is this error has always been inconsistent and no one pattern that people have speculated has been the culprit. I have Apple Music Subscription, over 11,000 i-Tunes purchased songs, and I have these issues on min Macbook Pro, Iphone X and iPad Pro. Furthermore which lyrics and artists photos that display are different on each platform

It's not a small thing. Some of us have invested a lot of time and money into our music collection, only to have Apple trash that collection, overwrite files, remove access to lyrics, screw up album art etc. It's not a small thing if you've put years into creating a great, customized music collection. And in my opinion it's intentional.

Can't get worse than this...

The most annoying thing is that covers are all right on android 😟

Still not fixed. Folks should post comments to http://www.apple.com/feedback/itunesapp.html (use the "Broken feature" option.

This issue has gone on long enough. What is going on at Apple?

I suggest everyone send Apple feedback about this issue at https://www.apple.com/feedback/itunesapp.html

Good idea thepixelated i have just put in a request via

https://www.apple.com/feedback/itunesapp.html

Please could all users do the same !!!

Use Feedback - iTunes - Apple to let Apple know.

tt2

I also noticed this. They used to show a grid of album art, now they are rainbow microphones except for one.

Why that one has a photo is a mystery to me. See attached.

After some digging around, I found out that the artist photo only shows up if you've purchased an album from that artist from the Apple Music store.

So in order for our library to not look like garbage, the music needs to come from Apple. A real shame.