Artist Photos Missing in iTunes 12.5.1

I've noticed a few artist photos are missing since upgrading to 12.5.1. Any ideas on how to fix or refresh? They are mainstream artists, nothing obscure.

Posted on Sep 13, 2016 10:07 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 8, 2017 8:45 AM

I may have found a possible solution (well it worked for some of my missing artist photos in iTunes). I noticed that some of the artists with missing photos had an extra space after their name in iTunes.


So if you go into iTunes -

go to 'artists' under 'library' on the main page -

right click on an artist with a missing photo -

click 'artist info' -

look in the 'album artist' field -

see if there's an extra space at the end of their name -

if so, remove it and click 'ok'.


This has worked for me for most of the mainstream artists in my library, so has got rid of a fair number of those ugly microphone images.


Another point I've noticed is that changing the artist name slightly can determine whether iTunes will display a photo or not. For example 'The Bee Gees' in my library had a no photo even after removing the space. As this is a very mainstream artist, I thought to change the name album artist name to 'Bee Gees' and it worked bringing up an artist photo.


Good luck!

466 replies

Sep 14, 2016 6:00 PM in response to tnorris

Bad,bad,bad decision by Apple. Many hours now wasted! If we can't have our Artist images then get rid of the stupid microphone, or, here's an idea, give us a CHOICE. This change, like so many others, is not an improvement. I know they read these comments because they deleted my previous reply re this download. Can't second-guess the "Genius" who gave 12.5.1 the green light! The sad reality is that these decisions/changes are NEVER ABOUT THE MUSIC!!! itunes was fine before this update. It worked fine.....it looked good. In addition to the issue with the Artists' thumbnails, the album images under ARTIST are too big. Looks ridiculous.

Sep 14, 2016 7:51 PM in response to tnorris

The idea of only purchased music from iTunes has pictures from that artist is not true. I have several albums that I've purchased from iTunes (Most of my digital music library comes from CDs that I've been purchasing since 1985 and ripped. Only recently have I started buying music via iTunes.) that have no artist image after upgrading to 12.5.1.


What the he-double hockey sticks, Apple? Please fix or give us control to edit the artists' image. That stupid rainbow microphone icon is UGLY. U-G-L-Y.

Sep 14, 2016 9:22 PM in response to Ian Kelleigh

I have the same problem.


I don't believe the music needs to come from apple (buy). Loaded a new artist/song from music CD/DVD without purchase from apple music. On my mac the artist photo was a generic microphone. Sync with my iphone and artist view correctly portrait the artist. I don't subscribe to "for you". I think this is a bug. Apple should fix it.

Sep 15, 2016 7:20 AM in response to Ian Kelleigh

I'm finding that even if I've purchased music from the iTunes store, the artist thumbnail doesn't show up.


I even thought maybe I would've needed to purchase all of an artist's music in my library from iTunes, but that's not the case, either.


If they don't fix it, hopefully they'll let us just switch the microphone thumbnail off.


The contempt Apple has for their users is unbelievable.

Sep 15, 2016 8:05 AM in response to tnorris

Same problem here... Does not seem to have anything to do with purchase on iTUNES for me as the few artists faces showing up are there "somehow". Also, If I go to the few artist ArtWork that is showing (instead of the annoying mic) it is actually not in the Art Work window (the one in the Add Artwork).


Rather have iTUNES to work than having "pixel dust" available when you text... A little pathetic. Hope they fix it soon.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Artist Photos Missing in iTunes 12.5.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.