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Helpful answers
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Sep 13, 2016 12:01 PM in response to looper40by mabalick,★HelpfulAnd then nothing plays. Same problem here. I can't get anything to play on 12.5.1.
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Sep 13, 2016 12:03 PM in response to mabalickby looper40,After an hour on the phone troubleshooting with Apple we determined it would work with a test user but not with my account. Then, without any explanation, it began to work was intended. A complete mystery.
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Sep 13, 2016 12:24 PM in response to mabalickby mabalick,★HelpfulMine has started to work intermittently so I hope that it will resolve itself in the longterm.
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Sep 13, 2016 12:15 PM in response to looper40by AlamoBrent,More folks with the same problem: Apple Music not functioning
I initially noticed the problem while trying to play the new mix Apple made for me. Would click play, it would go to the Browse tab and sit there spinning.
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Sep 13, 2016 12:21 PM in response to looper40by AlamoBrent,I might wait it out for awhile -- with so many people having the same issue, I'd rather not resort to that right away. Too lazy. Or is that what Apple recommended when you spoke to them?
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