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IOS 10 - unable to take "Screenshots"

Upgraded to IOS 10 on both iPhone 6 and iPad mini 4. Unable to take "screenshot" on either device. Using old method, takes me back to homepage. Can't find answer from Apple yet? Any ideas?

Posted on Sep 13, 2016 3:44 PM

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Posted on Sep 13, 2016 3:50 PM

Try holding the sleep button and then tap the home button. Do it sort of quickly so that you don't put the device to sleep by holding the sleep button too long.


IT is working fine for me as you can see here.

User uploaded file

35 replies

Sep 17, 2016 9:49 AM in response to go2jack

You sir, have no idea what I have and do not have.


See my user name in the upper right corner of this SCREENSHOT that I took on my iPad Air 2. This is my iPad. See the version number in the lower right with the red arrow pointing to it? This isn't an altered photo. This is a SCEENSHOT taken on my iPad running iOS 10.


User uploaded file

Sep 20, 2016 5:10 PM in response to SweeneyFD

If you've not yet had an answer you've been looking for or you just want to simplify the screenshotting process, do what I do and use Assistive Touch. It makes many tasks of your own choosing so much easier to do in general, it's worth the time to try it out to see how you like it. It will take a bit of time to get used to using it instinctively; however, once you do, you may very well wonder why you've never used it before. I've attached screenshots - - of the settings process to enable it, however using my iPhone since that's what I'm on at the moment. You'll find Assistive Touch in Settings > General; from there just follow the screenshots as shown. That's my own setup; you're of course free to choose which icons you want displayed & how many. Regards.


User uploaded file


User uploaded file


*The process is exactly the same on the iPad.*

IOS 10 - unable to take "Screenshots"

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