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Artist Artwork is missing in iTunes 12.5

Hey everyone,


First off I am running iTunes 12.5.1 and iOS 10.0.1 on my Macbook Air and iPhone SE respectively.


In previous versions of both iTunes and iOS, iTunes has automatically added Artist artwork to my music collection. No, not Album artwork. Artist artwork.


User uploaded file

Above you can see the artist Passenger has a blank artwork, whereas Pete Murray has the artist artwork


Both artists have all of their albums with the correct names and correct artwork, but the only difference between the two is that i have purchased one of Pete Murray's albums. So why has Passenger's disappeared? How can I add it again?


Thank you for all your help,

Grant

MacBook Air, OS X El Capitan (10.11.6), null

Posted on Sep 13, 2016 5:19 PM

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Question marked as Best reply

Posted on Sep 14, 2017 12:12 PM

ALAC files uploaded to iPhone WILL carry the artist artwork if:


the CORRECT name of the artist is inserted in the "album artist" box,

YES really.

User uploaded file

I have encountered 2 exceptions out of a hundred uploaded,

probably attributable to Apple archiving.


In iTunes, the missing artist artwork continues...

208 replies

Jan 18, 2017 3:03 PM in response to Granto102

Hi, same problem here on 12.5.4.42 ! I suppose that it's a very hard and complex problem to solve Apple for developers

'cause how can we explain the looooong & loooooong time that it takes to bring a solution to its clients (remember the fools who makes you rich 😉 ...). So please be reactive, be present on this kind of thing and you'll keep being a little bit different then your competing companies.


Akes from France. (sorry if mistakes...)

Jan 20, 2017 5:15 AM in response to Granto102

What seems to be happening with mine is that artists that don't have apple music profile pictures are the ones not showing. If you look in the album view there all there. I was just able to add artwork for an album I had done, but still if you switch to album view, it just is a microphone. yet all of the artist that do have pictures match the pictures that is on there Apple Music Artist profile

Mar 17, 2017 4:17 PM in response to Granto102

I also bought hundreds of cd's and I have ripped half of my 800 vinyl albums. Why should I not have access to Artist Artwork? Earlier this week I set up MusicBee on my PC and have found it simple but powerful. I do have 2 ipod touches, and 2 ipod nanos, but just bought a new Fiio and a new Sansa Clip Sport for running: both have the ability to play flac files and accept micro sd cards to expand the memory. My iphone 5 just went into the "connect to itunes" death loop, so you may see my Apple devices on eBay soon.

Aug 9, 2017 10:00 PM in response to escalinci

I have iTunes match and no it doesn't. It's been like this for how long now. My guess is it is not important to Apple and we should just give up on the pictures also.


Would be nice to have this automatically done for us. But the old way was fine when you could just simply supply your own artwork. Seemed easier then this half and half method that doesn't work.

Sep 13, 2017 5:19 PM in response to WDI

Well after over a year of annoyance they finally made some improvements in iTunes 2.7

You still cannot control the artwork in the artist view of iTunes. They did change the ArtistNotFound icon though. It is now a minimalist grey microphone instead of that horrifying hideous "hurts-my-eyes" pink icon that previous versions had.

Sep 14, 2017 8:14 AM in response to Granto102

As one poster said, it must be that Apple will only show the artwork for the artist if the albums within were purchased. That would lend some credence to the theory turning on Apple Music makes some artwork appear.


It really is a stupid little annoying thing that is wasting my time this morning.

Sep 14, 2017 12:29 PM in response to DLR

Albums may be in your archive correctly, but Apple archives an incorrect

version of the name, e.g. "Byrds" is correct but Apple uses "The Byrds".


Stevie Ray Vaughan performed some albums with Double Trouble,

yet Apple regards the artist as simply Stevie Ray Vaughan.


It is THAT type of anomaly which you need to iron out; be warned there

are still oddball exceptions that would not transfer artist artwork, e.g.

Mike + The Mechanics or Ottmar Liebert or Jon Secada or Chris Rea.


In the end it IS what Apple regards as the "correct" name.


Purchased or not purchased is NOT an issue.

Sep 16, 2017 6:31 PM in response to michaelfromcarefree

UPDATE:


The Artist artwork which shows on the IOS Music app comes from Apple,

NOT from the user database (surprise). Was unable to get artwork until

I included one of the albums shown in iTunes album selection for each Artist;

NOT necessarily purchased from iTunes.


It appears unless iTunes carries an album in their inventory, artist artwork

will NOT show in IOS. Different rules appear to apply to iTunes artwork.

The artwork issue has NO bearing upon whether the music was purchased

or downloaded from another source.


I have 98% artwork of Artists showing on my IOS 11, once realizing

Apple controls the content (a surprise). Perhaps those artwork issues and now

Apple dropping apps from iTunes, is intended to compel users to adopt iCloud.

Oct 13, 2017 2:16 AM in response to michaelfromcarefree

I tried this against a couple of albums that I have imported and will not display the Artist Artwork in iTunes 12.5 (no way I'm ever updating iTunes again) & in iOS 11.


First - checked that library entry matched exactly what's display in iTunes store - still no change.

Second - purchased the album from the store and imported into library after removing previous content - still no change.


I hate the Artist view anyway as I don't recognise 99% of faces - but to have some there & some not, just irkes my OCD tendencies.

Oct 13, 2017 2:18 AM in response to michaelfromcarefree

I tried this against a couple of albums that I have imported and will not display the Artist Artwork in iTunes 12.5 (no way I'm ever updating iTunes again) & in iOS 11.


First - checked that library entry matched exactly what's display in iTunes store - still no change.

Second - purchased the album from the store and imported into library after removing previous content - still no change.


I hate the Artist view anyway as I don't recognise 99% of faces - but to have some there & some not, just irkes my OCD tendencies.

Artist Artwork is missing in iTunes 12.5

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