Artist Artwork is missing in iTunes 12.5

Hey everyone,


First off I am running iTunes 12.5.1 and iOS 10.0.1 on my Macbook Air and iPhone SE respectively.


In previous versions of both iTunes and iOS, iTunes has automatically added Artist artwork to my music collection. No, not Album artwork. Artist artwork.


User uploaded file

Above you can see the artist Passenger has a blank artwork, whereas Pete Murray has the artist artwork


Both artists have all of their albums with the correct names and correct artwork, but the only difference between the two is that i have purchased one of Pete Murray's albums. So why has Passenger's disappeared? How can I add it again?


Thank you for all your help,

Grant

MacBook Air, OS X El Capitan (10.11.6), null

Posted on Sep 13, 2016 5:19 PM

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Question marked as Top-ranking reply

Posted on Nov 8, 2017 8:59 AM

I may have found a possible solution (well it worked for some of my missing artist photos in iTunes). I noticed that some of the artists with missing photos had an extra space after their name in iTunes.


So if you go into iTunes -

go to 'artists' under 'library' on the main page -

right click on an artist with a missing photo -

click 'artist info' -

look in the 'album artist' field -

see if there's an extra space at the end of their name -

if so, remove it and click 'ok'.


This has worked for me for most of the mainstream artists in my library, so has got rid of a fair number of those ugly microphone images.


Another point I've noticed is that changing the artist name slightly can determine whether iTunes will display a photo or not. For example 'The Bee Gees' in my library had a no photo even after removing the space. As this is a very mainstream artist, I thought to change the name album artist name to 'Bee Gees' and it worked bringing up an artist photo.


Good luck!

208 replies

Oct 5, 2016 7:27 PM in response to Csound1

Never does, it's Apple feedback after all. They havent even changed the menu in a decade. They still list IDE and SATA drives as the only two HD options on a Mac Pro. They do not even include an newer option of SSD or PCIe SSDs for example. I could go on and on of course given the far to many issues. Even providing a menu option for complaints would be a HUGE step forward in getting truly honest Feedback.


Maybe Apple thinks complaints are not valid feedback?

Quite the Hobson's choice.

Oct 5, 2016 7:50 PM in response to Forgotten Rebel

Guys,


I have been catching up reading the responses about whether this is an "Apple Music" feature that you have to pay for to get artist pictures. I've had Apple Music for about a year now and about 90% of my artists pictures are missing. I have iCloud Music Library turned on in iTunes and on my devices. It doesn't make a difference for me. And there is no rhyme or reason.


For example:


IF it was a way of steering people towards paying for Apple Music subscriptions, then why do I have pictures missing for many artist/songs that have ONLY been added to my Library via Apple Music (not purchased or imported, but added directly from Apple Music). You would think if this was an Apple Music feature then it would absolutely appear for artist that are Apple Music.


I have some artists that only have Purchased songs/albums and the artist pictures DO appear properly


I have other artists where I have only Purchased songs/albums where the artist picture does NOT appear.


I have some artists with a mix of Purchased or imported songs/albums that DO have the artist picture, but other artists with a mix of purchased/imported where there is NO picture of the artist.


I even have several artists that have a mix of Purchased, imported and Apple Music songs/albums and yet I DO have an artist picture for them. But there are others with a similar mix that do NOT have pictures.


I can understand, to some degree, if Apple doesn't have pictures for imported songs/albums if those artists are not currently in the iTunes store or Apple Music. At least that would make a bit of sense why the artist pictures didn't show up. But most of my missing artist pictures are for artist that absolutely exist in the Store and Apple Music.


But even for those artist not in the store, they should have known that would happen with the huge libraries a lot of people have. They should have allowed us some way to manually add our own pictures. That's the bottom line, they have taken the control out of our hands for some reason.

Oct 5, 2016 8:03 PM in response to Csound1

I think you'll find that is 'album art' as opposed to Artist. Album art has historically been what showed up in Artist view, usually I understand the cover for the most recently added album (or part thereof).


So no, as far as I could see/understand, there is no way to customise Artist art in Artist view.


As previously noted, there is no consistency here for users, whether its purchased music via iTunes, burned CDs, or other means of imported media, it's all a little bit hit and miss as to whether 'artist art' shows up in the Artist view.


I've seen people suggesting modifying artist name to match exactly what is in the itunes store, but other users here report this makes no difference either.


Based on all the postings here in this thread, and in another thread I'm following, one can but assume this is a fault, a glitch or a flaw, or indeed a way for our overlords to eventually make us pay for Apple Music.


Time will tell which of these may be true and which may not.

Oct 5, 2016 8:15 PM in response to fewpix

Thats why I say 'eventually make us pay'..... as with all things apple, its progressive or cumulative in terms of how they seem to go about things, nothing seems to happen in one quick change (with the exception of USB ports and headphone jacks), but rather they slowly build up to a concept or idea.... so just maybe here, they are slowly building up to the point of saying, if you aren't paying for apple music, then artist art isn't a 'feature' you should expect in iTunes... for now they are just tweaking it a little bit here and there to see how people respond. The silence on this subject is deafening... in no forum i've seen or hunted through do they appear to acknowledge this user/customer issue, let alone offer a potential remedy or acknowledge a fault.... thus I think it's just another slow tweak being imposed.


So all in all, I say just stick with the previous version until clarity arrives, and that needs to be from Apple, because we, their loyal customers appear to be unable to find a consensus on what it is, let alone how we fix or work around it.

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Artist Artwork is missing in iTunes 12.5

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