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Unable to set up Apple TV (4th gen) as Home Hub

I updated my iPhone 5s to iOS 10 yesterday and today I updated my Apple TV (4th gen) to tvOS 10.


But I am unable to set up my Apple TV as a hub in the Home app on my iPhone - the Automation tab in the hub says "Make Apple TV (4th generation) the center of your home..." but offers no means to do it.

I found this article:

Automate and remotely access your HomeKit accessories - Apple Support

Which says:

On your Apple TV, go to Settings > Accounts > iCloud and make sure that your Apple TV shows HomeKit as Connected.


But there is nothing about HomeKit on that settings page on Apple TV. (Yes, my Apple ID has two-factor auth enabled.)


Does anybody have this working? Any hints?


Thanks,

Martin

Posted on Sep 14, 2016 12:00 AM

Reply
61 replies

Sep 14, 2016 2:09 PM in response to inramana

Scroll up a few Post, to JimR123. I did the same thing: Log out of your apple id on the Apple TV, then sign back in and reset it, at the same time, restart your iPad or iPhone. Give them both about 5 min after restarting, and you'll now see the Apple TV listed as the connected hub in the Home App. This worked for me. Major pain over the last 24hrs, but it did work.

Sep 14, 2016 10:59 PM in response to anyberry1

Thought I would share what worked for me. I was having the same issues with my apple TV as well. I ended up signing into an iPad with the same iCloud account that my Homekit was configured for while my apple TV was already signed into the same account. Low and behold as soon as I signed into the iPad, a Homekit option populated under the account setting on my apple TV.


Hope that helps. As someone else stated before, I think signing into the iPad as a hub will somehow enable the option on your apple TV.

Sep 14, 2016 10:58 PM in response to anyberry1

I got it working now. Like others have posted, the key to success was my iPad.

I was unable to set up my Apple TV as a Homekit Hub when my iPhone was running iOS 10 and Apple TV was on tvOS 10.

Last night I updated my iPad to iOS 10 as well. This morning I looked at it, saw that it wanted my iCloud password after the update. I entered it, then I went to the Home app and voila, the Automation tab was set up and showed an option to create a new Automation. Then I checked my Apple TV and it now shows Home: Connected under Settings -> Accounts -> iCloud. Last, I went to the Home app on my iPhone and it now works also.


So clearly something is broken here, but somehow updating your iPad / setting it up on your iPad fixes it for many people.

Sep 15, 2016 7:39 PM in response to anyberry1

As others have said... Set my iPad as the hub. Then on the iPad went to my iCloud settings to try disabling/ reenabling two factor auth (because even with my iPad set as a hub it was telling me that remote access was disabled because two factor auth wasn't enabled)... But it asked me for my password a few times, and the two factor verification code. I figured maybe it wasn't properly logged in before (I hadn't been receiving the codes either, had to have them texted to me), went back and checked in the iPad Home app and lo and behold it showed the Apple TV as a hub. Yay.

Sep 20, 2016 6:02 PM in response to anyberry1

Same problem here. I not only do not see Home or HomeKit in Setting>Accounts>iCloud on my Apple TV, but I don't have a home settings choice in settings on my iPhone 6 running iOS 10.0.1. Pictures I've seen have a "Home" settings Choice in Settings>Home, appearing right below Settings>News.


Confused.


I've tried turning iCloud keychain on and off, signing out of iCloud everywhere, everything is on the same WIFI network. Signing back into iCloud, waiting... waiting.. still nothing.

Sep 21, 2016 1:42 PM in response to arjanfromlaren

I gave up after a few hours of signing out if this and rebooting that, and ensuring all the ducks are in a row. For giggles, today, (the next day) I looked at Settings>Accounts>iCloud on my TV, and low and behold, HomeKit is showing and connected. I then set up Home on the phone and turned off WIFI to simulate being away from home, and everything is now working as intended both on the Phillips Hue end and the Apple Home application.


I must say, there's definitely room for improvement, both on the accessory maker side as well as setting up Home on the iOS side.


On the Phillips Hue side, I opened the package when it arrived, it contained two white 800 lumen bulbs along with the Phillips Bridge, and a piece of paper that basically said, plug it in to power and my router/modem, download the app, and follow the instructions. I did, but when I went to pair the bridge to my phone, it said it couldn't, and didn't say why. After fiddling a bit, the app told me there was an "update" to the app, so I applied the update hoping that would fix the issue. It didn't. After a bit more fiddling, the updated app informed me that there's a newer app, and that this app will still work, but isn't being updated anymore. It kindly offered to download that app, which I did. Then, when I ran the second app, it paired right away. Then... it informed me that there's an update for this app. So.. feeling daring, I decided to update this app hoping it wouldn't break anything, and, luckily, it didn't. At that point, everything was working fine between the Phillips App and the bulbs/bridge, but I wanted to be able to set up my TV as a hub, and have the ability to control my lights from Borneo, and do cool stuff like turn on the lights when I pull in the drive....


... so to the Apple Side. Two Factor on, check. Signed into iCloud on all devices under the sun, check. iCloud keychain on, check. All devices signed into the same WIFI network, check. Signed out of and back into and toggled every imaginable switch with various reboots, check. After a few hours of that and searching the web for answers, I finally gave up. Checked in on it the next day, and finally the Apple TV had connected to HomeKit on it's own during the night or sometime the next day.


If there's one word of advice I'd give, it's to simply sign out of everything, reboot everything, sign into everything, ensure two factor and iCloud Keychain are enabled, and then wait... like 24 hours, and see where you stand at that point. Apparently, enabling HomeKit on the TV falls pretty low on the iCloud server's totem poll, so sometimes it just takes some time for some of these network aware devices to actually become.. well, aware.


Finally though, now that everything is working, I'm excited that I can turn two light bulbs on and off from anywhere, and look forward to getting more smart home devices up and running such as door locks and thermostats and the like, plus whatever stuff comes down the pike that hasn't been thought of yet. We do have to take into consideration that we're still in the baby steps era of the "Internet of Things", and over time, things will certainly get smoother than they are now. I go back to a time where you had to manually dial a phone number to connect to the internet or a BBS, and you had to know a bunch of codes to put your modem in the right mood to talk to whatever you were connecting to, but now, you plug in a computer to power and a router and everything just works, and is considered a given.

Sep 22, 2016 3:36 PM in response to anyberry1

What finally worked for me was setting up 2 factor authentication on BOTH my apple accounts (i.e. normal account for icloud/mail/messages, and iTunes PURCHASING account).

Once the second account was verified as 2 factor, I then had to sign out of both accounts on the TV (gen 4), sign in to both (which sent out verification codes for each account), and the TV HomeKit setting at last appeared under my TV settings/accounts/(iCloud account).

Sep 22, 2016 3:49 PM in response to John Laury

Well, I'm one of the many (hundreds of thousands or more!) people who signed up for apple services using another email address (before iCloud came along). My purchases are done with a hotmail email address, and all normal apple services(mail/messages/etc. with my Apple email address. There is NO WAY these two accounts can be merged. There is no tool or process to merge them. I've spoke to Apple and Googled it for years! It's probably most irritating thing Apple does. In fact, ironically, it's the only reason I can't shut down my old Hotmail account.

I don't really want to lose 10 years of purchases on my purchasing account just to have one neat account for all, so stuck with 2 account for now!

Still, maybe other's having TV Homehub issues have this same setup.

Sep 22, 2016 3:52 PM in response to TasmanHopper

Well, you can shut down the hotmail account if you wanted to. Since that account is a non-Apple email, you can change the primary email address of that ID to any available non-Apple email address. As far as merging is concerned, you can't (and likely never will) have that ability. Mainly because Apple doesn't want someone leaving Apple selling or giving that account to another person to merge all their purchases to their own ID.

Unable to set up Apple TV (4th gen) as Home Hub

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