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Unable to set up Apple TV (4th gen) as Home Hub

I updated my iPhone 5s to iOS 10 yesterday and today I updated my Apple TV (4th gen) to tvOS 10.


But I am unable to set up my Apple TV as a hub in the Home app on my iPhone - the Automation tab in the hub says "Make Apple TV (4th generation) the center of your home..." but offers no means to do it.

I found this article:

Automate and remotely access your HomeKit accessories - Apple Support

Which says:

On your Apple TV, go to Settings > Accounts > iCloud and make sure that your Apple TV shows HomeKit as Connected.


But there is nothing about HomeKit on that settings page on Apple TV. (Yes, my Apple ID has two-factor auth enabled.)


Does anybody have this working? Any hints?


Thanks,

Martin

Posted on Sep 14, 2016 12:00 AM

Reply
61 replies

Sep 22, 2016 4:00 PM in response to John Laury

Like I said, I've googled this for 10 years, I cannot change my current Apple email to be the primary address unless it is a NEW Apple email. It won't work if I already have the account setup. I've spoken to Apple. I can't shut it down. I won't go through it here, it's been discussed and argued for years on this website And many others.

Please, no more on this. I really do know about this.


Hope I managed to help someone re the TV Homehub!

Sep 23, 2016 9:27 PM in response to anyberry1

I got it working without an Ipad. I struggled with this for a while but found a few threads where people did the following with success:


Setup Two Factor Auth

Logout of iCloud on all devices

Reboot all devices

Reset Homekit on your appleTV Settings>General>Privacy>HomeKit>"Reset HomeKit Configuration"

Login to Icloud on all your devices (Apple TV last)

You should now see that HomeKit is connected on the AppleTV in Settings>Accounts>iCloud>

Sep 24, 2016 1:48 PM in response to anyberry1

After researching for a while I realized the Apple TV uses the location to determine HomeKit hub settings for iCloud. What worked for me is restting the HomeKit settings and location settings on the Apple TV. You can access this by going into Settings > General > Privacy > Location / Homekit.


I Reset both the location settings for HomeKit and the HomeKit settings within the privacy page. My assumption is location is what fixed it but it might be worth trying both if needed. HomeKit showed up in icloud immediately after applying these settings.


Hope that helps anyone else with this issue!

Sep 26, 2016 7:25 AM in response to margreg

Of course it has to do with iOS 10 - there was no Home Hub prior to iOS 10 / tvOS 10. And yes, after upgrading to iOS 10, you are required to re-enter your iCloud password. But even after updating and re-entering the password, it did not work (Apple TV could not be used as a home hub). And that's the problem we're trying to solve here.


I would love to be able to pick a correct answer among the posts here, but there doesn't seem to be one correct answer. Many people report that once they tried this with their iPad, it then magically started working with Apple TV as well. That seemed to be the case for me too. But then there are others who don't own an iPad and still got it to work eventually.

Oct 1, 2016 1:33 PM in response to grobinson245

I also cousnt see home option in atv4 wgile ipad worked as a hub no problem. have been fiddleing with power on/off ipad atv, iphone. Icloud acc signin/out. Nothing worked until i did atv4 RESET, not restart. Let it reinstall everything and used my iphone bluetooth to get it configured automatically. And bingo, after few mins Home option appeared under iCloud on aTv4. Seems patientce , try/error is the way to go 🙂

Oct 1, 2016 1:46 PM in response to TasmanHopper

I am curious about how you set up two factor authentication on the AppleID you use for iTunes purchases. I have the same double Apple ID situation, but it is my understanding the second factor authentication code is sent to devices logged on to iCloud with that Apple ID. Since all my devices are logged on to iCloud with my non-iTunes Apple ID I would have no place to get that authentication code. I am glad you found away to do this. Can you tell me how you do it or what I am missing?


Thanks

Oct 1, 2016 3:09 PM in response to Cheese7007

Hi - yes I was puzzled by that for a while too.

I logged into my purchasing account (https://appleid.apple.com) using a Mac web page, and when setting up 2-factor for that account I used my mobile phone number and was sent an SMS text. As you discovered, you can’t use a Trusted Device as they are already setup with your normal account, but you can use a Trusted mobile phone number to text you the code. When you next logout/login on the TV and sign into the purchasing account, you will get the 4 digit code texted to you. When you log into your other normal iCloud account on the tv you will get the 4 digit code sent to your trusted device separately.

Oct 18, 2016 6:48 PM in response to anyberry1

I was finally able to get mine workin, although I'm not sure what did it. After setting up the 2 Step auth and resetting my apple tv to factory, it still didn't work. I have my AppleTV on ethernet. I reset both my iPhone 7 Plus and my Apple TV 4. After they were back up... still nothing. Finally, I unplugged the ethernet cable from the AppleTV and it showed up in Settings->Accounts->iCloud. I had not yet connected the AppleTV to wifi. I'm not sure if it was just Bluetooth and the proximity of my phone and the AppleTV, or if the wired network was causing a problem, or if it was just coincidence and the account finally registered HomeKit through the AppleTV interface.


Anyway, I saw that most people got it working by using an iPad, but I only have an iPad 3 and an iPad mini 2 (can't get iOS 10). I just wanted to share the steps that got it working for me.

Oct 22, 2016 5:58 AM in response to anyberry1

I had the same problem and it took my a loooong time to get the homekit appearing under my icloud id in accounts.

My iPad doesn't support iOS 10 as is a mini 1st generation so i couldn't use that trick. But it is using my iCloud account so I had to:

  1. Log off from my iCloud account in my iPad (even though it can't be used as hub).
  2. Log off from my iCloud account in my tv 4
  3. Reset my tv 4.
  4. switch off home app in settings in my iPhone.
  5. Log in again in my iCloud account in my iPad.
  6. Log in again in my iCloud account in my tv 4
  7. Not appearing.
  8. Reset tv 4
  9. Switch off and on my iPhone
  10. switch on my home app in settings in my iphone
  11. After a minute (or two) it appeared in my tv and now all is connected.


Apple: i think this is a bit ridiculous! Better have a look at why the sync is so d*** painful!

Nov 2, 2016 8:16 AM in response to anyberry1

What I don't understand is why in this day and age, big company's like Apple can't test there software fully before distributing it!!! This CLEARLY doesn't work!!!!!!


If it requires an iPad to fix it, is Apple going to buy everyone an iPad???? Why should we have to go out and buy more product that may or may not work from a company that already proved they can't make product that works???

Unable to set up Apple TV (4th gen) as Home Hub

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