- Apple Store just ignores the Customer compliance on this issue, and hints that's vehicle problem.
- contactus.de@euro.apple.com is only pointing that Technical complaints must be discussed with Apple Care or 0800 664545 1 or apple.com/support/contact
- Apple Support is also painful, some of the Chat assistants are ignoring the case and trying to get avoid of recording the customer compliance and says that's a Vehicle problem
to sum up, after a long trial, I reached to a contact person from Apple through a nice employee from chat assistance Team by Apple Support and got a callback from Ireland based number.
The issue has been pointed from this contact person that BMW has a faulty system and no any compliance from Bluetooth has been reported yet in their system (now I asked myself, if the Discussion Forum is just for fun created?)
After his long insistance on that I need to bring my BMW to Dealer get an Update and complain myself with my Brand new 2016 vehicle that BMW is building incompatible system with iOS 10, this colleague also gave it up and recorded finally a Apple-Ticket for iOS10 Bluetooth Bug since I've sacrifised my older iPhone6 to lose all warranty condition by installing back on iOS 9.3.5 from a Backup and the issue was suddenly fixed!
Now I'll be waiting October long, if the Apple SW Developers even react to build an update to fix this issue, otherwise it's for me and all my connections a definite time to say a goodbye to Apple products.
All these discussions are showing me that customer orientation is no more company policy for Apple.
There are, however, still some enthusiastic colleagues that they try hard to bring a solution for customers. I need to thank myself from these honest people.
But that will not change the fact that Apple perhaps handles all its customers as dummies.
Arrogance and Ignorance will bring Apple only problem with current customers in near future, to end up with losing the majority. If it's the current company goal, then we do not need to make a any further comment. Respect!