Level 1

18 points

Help with iTunes, iOS 10.0.1 on 32 bit machine

I have an iPhone 5s with iOS 9.3.5. I'm running iTunes 12.1.3 on a PC operating with Windows XP. Just checked on software updates for the phone and iTunes, and was told (by iTunes) that iOS 10.0.1 requires iTunes 12.1.2. Note the version numbers. I'm not accustomed to downgrades in software versions, so contacted Apple support and was told not to download iOS 10 to my phone and attempt to sync as it would create big potential problems.

A year ago, Apple introduced the iTunes version I am using (12.1.3) that would enable users to sync iPhones (and other devices) running iOS 9, on computers running Windows XP. Is there any knowledge about whether Apple will provide a similar "patched up" iTunes version to help those of us with dinosaur computers to sync phones with iOS 10.0.1 to iTunes? I realize that iOS 10 is just now out and Apple has had a few problems with it, so my issues are no where near the top of their list. Yet, I do have a problem that needs a solution. AND, buying upgrading operating systems on a computer that otherwise works just fine is not a good solution for me.

iPhone 5s, iOS 9.3.5

Posted on Sep 14, 2016 9:54 AM

37 replies

turingtest2

Level 10

278,263 points

Nov 3, 2016 12:48 PM in response to CWT TX

Since the introduction of iOS 9 apps are no longer transferred from device to iTunes. If/when you need to restore any app that was registered in the backup that is not stored in the local library will be restored directly from Apple's servers. However iTunes 12.5.1.21 is the minimum version required to restore such a backup to an iOS 10 device.

tt2

CWT TX Author

Level 1

18 points

Nov 4, 2016 7:55 AM in response to turingtest2

Thanks for your reply. Your explanation matches my observational experience exactly. Nice to know that what I have seen is exactly as it should be. Further, it gives me some assurance that as much as can be backed up is in fact being backed up when I sync to iTunes, even with the "special consolation version" that Apple gave to those of us with old Windows operating systems.

CWT

turingtest2

Level 10

278,263 points

Nov 4, 2016 8:33 AM in response to CWT TX

You're welcome. 🙂

tt2

yacheah

Level 1

19 points

Nov 6, 2016 11:50 PM in response to CWT TX

I was just going to ask you about this.

I will do the uograde now.

Thanks

yacheah

Level 1

19 points

Dec 13, 2016 6:05 AM in response to yacheah

Hi CWT

Have you done the upgrade to 10.2 and if so, does it work with the old iTunes?

Thanks

Dec 14, 2016 8:52 AM in response to yacheah

Hello. A couple of threads started yesterday give me the impression that iOS 10.2 is the compatibility-breaker that you guys have been fearing, so perhaps you should hold off:

manually downloaded 12.1.3 itunes and installed, ipad mini with 9.3.5 is seen by itunes but my iphone 6s with 10.2 is NOT. i have restarted both several times, changed usb ports and usb plugs with no change. My iphone cant be seen by itunes.

iTunes 12.1.3.6 (for Vista 64 bit) Not Compatible With IOS 12.2!

yacheah

Level 1

19 points

Dec 14, 2016 10:25 AM in response to Marvin Martianul

That's that then.

Thanks for posting.

No more iPhone updates nor new iPhones for me until I can afford a new computer, most likely a PC rather than a Mac.

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Help with iTunes, iOS 10.0.1 on 32 bit machine