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Text replacement / keyboard shortcuts gone after iOS 10

Is anyone else experiencing the loss of their text replacement shortcuts after updating to iOS 10? I feel like this is the opposite problem we had here: https://discussions.apple.com/thread/6656922?start=465&

Everything else transferred over in my settings (for example, my extra keyboards are installed, my frequently used emoji are the same, my bluetooth connections are all there, etc) except this.

I went from literally a thousand+ text replacements to the default "omw" (On my way!) replacement.

I've tried turning on and off iCloud drive (although tech says the keyboard shortcuts are stored in the local backup not the cloud) and restarting the phone, which is a trick I found online. It doesn't work.

iPhone 6s Plus, iOS 9.1

Posted on Sep 14, 2016 11:17 AM

41 replies

Oct 10, 2016 5:28 AM in response to Matthew110607

After a recent restore to solve a different issue (that Apple Tech Support was wrong about: transcribed visual voicemail only works on iPhone 6S and 7), I realized slowly that all my funny and useful text replacements were missing. Apple Tech Support had me do another Restore. This did not solve the issue. Looking at other suggestions on this thread was there winner ! I did a 'Reset All Settings' and they came back. What a pain in the $%## though to have to go back in and bring all the phone settings back to where they were, but indeed better than re-programming over 300 text replacements. Hope this works for you as well