Text replacement / keyboard shortcuts gone after iOS 10

Is anyone else experiencing the loss of their text replacement shortcuts after updating to iOS 10? I feel like this is the opposite problem we had here: https://discussions.apple.com/thread/6656922?start=465&

Everything else transferred over in my settings (for example, my extra keyboards are installed, my frequently used emoji are the same, my bluetooth connections are all there, etc) except this.

I went from literally a thousand+ text replacements to the default "omw" (On my way!) replacement.

I've tried turning on and off iCloud drive (although tech says the keyboard shortcuts are stored in the local backup not the cloud) and restarting the phone, which is a trick I found online. It doesn't work.

iPhone 6s Plus, iOS 9.1

Posted on Sep 14, 2016 11:17 AM

41 replies

FeBe95

Level 1

14 points

Oct 5, 2016 4:01 AM in response to jrleeper1

Oh my god, I did it! Okay, here's how (I don't know if each step if necessary):

1. Go into Settings > General > Keyboard > Text Replacement

2. Only the default one was shown for me

3. Go back to Keyboard (I had all switches enabled)

4. Turn off Auto-Capitalisation, Auto-Correction and "." Shortcut

5. Immediately turn off your phone without leaving the page

6. Turn it back on

7. Go into Settings > General > Keyboard

8. Turn all switches back on (wait some seconds?) and go into Text Replacement

All of my ~200 text replacements re-appeared!

Steps I tried before:

signing out of iCloud multiple times - didn't work
adding/deleting new ones on the affected device - didn't work
adding/deleting new ones on a different device - didn't work

I nearly gave up... And now they are back, yay!

Apple should definitely add a "sync now" button or enable "pull to refresh" for this list.

Oct 10, 2016 5:28 AM in response to Matthew110607

After a recent restore to solve a different issue (that Apple Tech Support was wrong about: transcribed visual voicemail only works on iPhone 6S and 7), I realized slowly that all my funny and useful text replacements were missing. Apple Tech Support had me do another Restore. This did not solve the issue. Looking at other suggestions on this thread was there winner ! I did a 'Reset All Settings' and they came back. What a pain in the $%## though to have to go back in and bring all the phone settings back to where they were, but indeed better than re-programming over 300 text replacements. Hope this works for you as well

Dec 23, 2016 7:50 AM in response to FeBe95

This worked! Thank you

steve772

Level 1

4 points

Dec 27, 2016 10:23 AM in response to Appanage

This worked for me...Thanks!!

Jan 13, 2017 8:12 PM in response to FeBe95

TThank you a million times! It worked for me too!

Jan 17, 2017 11:57 AM in response to FeBe95

This worked for me too, thank you!!

vvvvfddf

Level 1

4 points

Mar 26, 2017 1:31 AM in response to Matthew110607

omg thank you!

it worked!

JC84x

Level 1

4 points

Mar 28, 2017 5:56 AM in response to FeBe95

1.000 times THANK YOU. It worked. No-body at AppleCare knew how to solve this problem.

May 18, 2017 1:21 PM in response to FeBe95

This worked for me as well. Very thankful for this out-of-the-box solution!

Jun 17, 2017 4:23 AM in response to Appanage

Wow. This is the only thing that has worked for me. Thanks!!!!

Aug 4, 2017 3:03 AM in response to Matthew110607

I'm having the same issue. How can I get back all of my text added in the text replacement?

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Text replacement / keyboard shortcuts gone after iOS 10