Error message when I want to install ITunes!

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dream7862 Author

Level 1

8 points

Error message when I want to install ITunes!

Translated with google translation

Hello, when I want to install iTunes, if error message appears:

"Errors when Directory creation attempt: "

C:\ProgramData\Microsoft\Windows\Start Menu

Retry Cancel

On windows 7 I have no problems, but on Windows 10 its does not work anymore ...

Is it just a bug that can be repaired or iTunes is not compatible with Windows 10?

If you do not understand what I said, I'll write my problem in French.

Windows 10

Posted on Sep 14, 2016 1:11 PM

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Answer 1

Rysz

Level 8

44,455 points

Sep 14, 2016 1:13 PM in response to dream7862

Make sure you download iTunes from the official Apple website.

http://www.apple.com/itunes/download/

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Answer 2

dream7862 Author

Level 1

8 points

Sep 14, 2016 1:20 PM in response to Rysz

I always download Itunes on their official website.

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Answer 3

turingtest2

Level 10

278,307 points

Sep 14, 2016 1:33 PM in response to dream7862

Try deleting any shortcuts to iTunes on from your start menu, task bar, and desktop. Then try again however this time right-click on the downloaded installer and use the run as administrator option. See Troubleshooting issues with iTunes for Windows updates for further help if required.

tt2

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