Two weeks ago Instagram updated to zoom.
I have the latest updates in IOS and Instagram, but I cannot zoom into pictures.
It's a great, new feature, and today my makeup artist showed me the feature on his iPhone 5 (or was it a 4, it was tiny)
For his older iPhone is was working, but I can't zoom in my 6 plus.
Why? What's wrong with my iPhone 6 Plus that this feature isn't working?
iPhone 6 Plus, iOS 9.3.5, 64 Gb
Hi,
I had the same issue before on my iPhone 6S, only you need to do the following:
Hard reset your iPhone then try the zoom feature if still not working uninstall the Instagram then reinstall it after its installed do the hard reset again then try the zoom feature.
Hopefully it will work .
iPhone 6s. Same problem here...I'm glad I'm not the only one. Everyone I show the issue to is like, "huh...that's weird, it works on mine..." Wasn't working on iOS 9.3.5. Just updated to iOS 10 with Instgram v 9.3. Wouldn't zoom. Tried deleting the app, reinstalling and performing a hard reset. Didn't work. Tried signing in through Facebook and through user name. Neither worked. Removed the screen protector to see if that was the issue and still didn't work. Can't find any relevant threads on a google search or instagram help. Any further ideas? Any settings on the phone that I can report to help shed some light on the issue?
No, it will not delete anything from your iPhone.
The hard reset is to press the power key and the home button at the same time and keep pressing them till the iPhone restart and the Apple logo appears on the screen then release your fingers . 😉
Thanks.
There are two different versions of hard resets ghosting through the internet.
One is the two button version you told me, and one is the complete reset through the iPhone menu, here's the Gizmodo link:
http://www.ubergizmo.com/how-to/how-to-reset-the-iphone/
They call the two-button reset a "soft reset". But it looks like they are wrong. Looks like they erroneously call a complete wipe a reset.
That phone where I saw it working was an old phone. That's the only hint I have.
But there are other bugs showing up on Instagram. In photo credits, when I click on someone's @name , then in half the cases the page that opens has no images. Only the top bar with follower counts and follow button, but the image area is white.
With others it works.
I suspect they added A LOT of bugs in the most recent update.
I have an iPhone 5s with latest iOS 10.0.2 and Instagram version 9.3.
I Deleted the app and re installed and inatagram zoom feature worked for about 5 seconds until I switched to use another app. I closed the app and re opened and it no longer worked.
I Deleted again and re installed and the same thing happened where it worked until I used another app.
back up your iphone in your computer than factory reset your phone by pressing home button and sleep button at the same time till it tells you to connect to your itune, it will ask you whether to restore or update, press restore and then wait till it finish everything, don't disconnect the cable until its fully restored, now activate your phone and restore everything from the previous backup, your instagram pinch to zoom in will work after that.
To everybody whose zoom isn't working:
Download the update that Instagram released today, September 26th 2016.
For my phone, zoom now works.
Looks like the first installment only worked on older phones, now it's working on newer phones, too.
Yes I did that same process a few times today and the zoom works when I first sign in and use it. When I go to use another app or close the app out it reverts back to not being able to zoom.
So frustrating.
I gave it a try, quit Instagram, opened Twitter, went back to Instagram, and the zoom still worked.
That said, I am still on ios9 - will wait with the upgrade, to see if it runs well on a 6 plus or if there are complaints about slowdowns.
So, if you are on ios10 you may have to wait for another upgrade.
I have also tried to Internet search this issue and nothing else came up besides this forum.
If you go on instagram's official Instagram page and look for the zoom announcement post, you will see that many people are still complaining about not having this feature. Instagram should at least acknowledge these issues.
OK guys, I have went through every possible way to search the solution and finally I found the solution, it's not the problem with the instagram app, it's with our insta account, try to login with others account, the zoom in works fine with other accounts but not with mine.. so hope it will help you guys
I'M having exact same issues with iPhone 6.uninstalled Instagram app, reinstalled worked on pic then didn't work again. Tried hard reset, that didn't work either. Have sent message to Instagram about problem, no response. Can Apple address this problem? The zoom feature worked the first 24 hours after it was released and then no longer worked after that. How do we get Apple to respond to this issue?
Its not an Apple problem, it's an Instagram problem. This issue seems to affect some instagram accounts while it does not affect others. If you were to allow someone that has the zoom feature log into their account from your phone, you will see that they will continue to have the ability to zoom. When you log back in to your account you wil not have it.
Just continue to report the issue directly to Instagram.
I'm having the same problem on my iPhone 6. The zoom only worked during the first 24 hours after the zoom became available. Didn't work the next day. I uninstalled and then reinstalled app, it worked one time after that. Uninstalled and reinstalled app agai and the performed a hard reset, zoom never worked again. Where's Apple on this and why haven't they looked into the problem?
Instagram Zoom doesn't work on my iPhone
