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iOS 10 battery drain / overheating

I Updated my iPhone 6 64gb to iOS 10 yesterday, today with normal low usage my battery (charged every night) has dropped from 100% to 38% in just over 1 hour I've also noticed that in use it is getting very hot something it never did under iOS 9, so apart from the positive of now having a winter pocket hand warmer it will be a useless phone after mid day I hope iOS 10.0.2 comes out quickly to address this issue, a very disappointed Mac user since Mac OS 8.5

Posted on Sep 15, 2016 4:10 AM

Reply
205 replies

Nov 2, 2016 12:26 PM in response to Steve v

Just curious if anyone has downloaded the latest update 10.1.1
I have been dealing with the terrible battery issue since the last update, I have to carry a portable battery with me at all times as my phone will go from 100% to dead in 30 minutes, I've even had my phone shut off "dead" at 80% just because I dared to open an app.


If anyone has updated the latest iOS, just wondering if your battery life improved.Thanks 🙂

Nov 2, 2016 6:19 PM in response to Elch33

I just went into the Apple Store in Santa Rosa, Ca to find out why I am having the same issues as everyone else on this thread. I was told my battery was depleted and I had some operating system issues. When I explained that this only started when I downloaded iOS10 I was told it was just a coincidence. I was then told I could buy a new battery for $80. When I challenge this with the manager saying that thousands of people are having the same problems he explained to me that he won't listen to conspiracy therories.


I never received an explanation as to what the operating issues were as the original person that helped me left to help someone else and I had to wait another 30 minutes for he to get done.


I find it insulting that they won't even acknowledge that there is a problem and they are working on it. The manager said that he could go on the internet and find 1000 people to say anything about problems with their iPhones.


Basically Apple put out a new operating system that they knew the iPhone 6 could not handle. They made the decision to **** off a bunch of people knowing that many people will just upgrade or spend the $80 for a new battery. They know that most iPhone users won't switch. It's a simple business decision and the customer get screwed.


I will get another phone but will probably never download a new iOS operating system ever again.


Great job Apple!!!! Way to **** off your customers.

Nov 3, 2016 1:34 AM in response to Mikevski

And how will you avoid to install a new iOS? Will you click on "Not now" every single day of your life. Because Apple is forcing their customers to update, therefore they are forcing us to buy a Google Pixel instead.


Can you imagine that they do the same on Mac OS? That would the end of Apple. I can't understand why they are not respecting their customers in iOS.

Nov 3, 2016 2:23 AM in response to Steve v

This discussion mainly is about 1 problem, the Battery behavior, divided in 3 symptoms:

1. Overheating / 2. fast Drain / 3. unexpected Shutdown


The problem 1. and 2. I solved some time ago, with the Settings – Network Reset, I was by 10.1 beta 1 release.


I did the option to install the public Beta versions, because then I had a chance to report back to the Apple Engineering team, which looks did not work so well.


The problem 3. I continued having it, maybe 1 time per week or so, as my Battery last more than 24 hours per full charge, I gave to Apple the benefit of a doubt and waited for the new iOS release and look if it is solved or not. After install the clean iOS 10.1 and then also the 10.1.1, the problem 3 is constant, everyday about 30% to 45% of the battery life, the iPhone goes death and I have to recharge it.


This time I will not try any of the Beta versions, and I booked a meeting in Genius Bar for this Saturday. I am living in Germany and here in Europe (if we buy it in EU countries) we have 2 years warranty for any product. I have shot 2 videos showing the behavior and I will give them just the possibility to replace the iPhone for a new one or (they will never accept it) install back the iOS 9.3.5 back on it.


I will tell you guys what will be the outcome.


iPhone 6s

Nov 5, 2016 4:18 AM in response to Steve v

Just an update on my case:

I told you that the iOS 10 update installation damaged my iPhone 5s. Although my phone wasn´t coveraged by any warranty, I called the Apple support, told my story and they offered me a repair. I received a refurbished iPhone yesterday.

If some people have the same behaviour (phone also drains on iOS 9.3.5), maybe you can try to call Apple support.

Nov 5, 2016 7:47 AM in response to Steve v

has I told in my post before, I had just the unwanted shutdown behaviour by between 30% to 40% of the battery life.


I went to Genius Bar today, and in less than 5 mins I got my iPhone changed for a new one.

It seems that they know this problem and treat it without questions asked 🙂

if you are covered in the warranty period, then you are lucky


there is something I notice which I can not prove if it is the root cause. My replaced iPhone 6s had a Samsung processor, my wife as one exactly the same as mine just different colour but the processor is a TSMC. She never had any of these Battery symptoms. Now my new one is also a TSMC, hopefully will be better forever 🙂


and by the way, the new one is not a refurbished one, it was manufactured at 26-09-2016.

Nov 14, 2016 6:26 AM in response to Steve v

Have this issue too. iPad Air 2 battery is at 16% efter 3 hrs 16 mins of normal usage (mostly typing and browsing with some OneNote and videos thrown in). This was never an issue in iOS 9.


Some acknowledgement from Apple that this issue exists and what they're doing about it would be appropriate. Maintaining arrogant silence does little to nothing for customer experience.

Nov 15, 2016 5:25 AM in response to Steve v

I am facing the same issue with iPhone 6 64gb. Unnecessarily the phone start heating in standby mode as well as when the phone is in pocket and not in use. I checked the settings, infact phone setting are at ZERO level. Disabled almost everything...still battery drain fast in standby mode. This was not happening with IOS 9. I think after spending $1000 dollars this absolutely cannot be worth. A very high dissatisfaction:( I think we should contact some one at top level in Apple to let them know. A humble request to Apple please release new updates extensively to improve battery life of phone and not to add more features to apps and tools, those are really crap. If we don't have phone, how one would use the apps. Please please...can someone help with Tim cook's email address.

Nov 15, 2016 6:33 AM in response to dev_7878

Hi dev_7878

getting his email will not solve your problem, thats my tip.


One side you can try by yourself, it worked with my 6s, and in the past with also my 5s. Reset the Network Settings, just the network ones.

that solved my overheationg and draining problems before.


If it doesn't get better, I suppose your are out of warranty period, You should go to Genius Bar and claim the iPhone is updated to the iOS system sugested by Apple. the same iOS damage the perfomance of the iPhone, they must provide a solution, or solve it in the iPhone or minimum install for you back the iOS 9.


Other possibility, to contact the right people at Apple, the engineering development team, install the iOS public beta version, you will get a App "Feedback" which gives you the possibility to send your diagnoses to them as well your problem description.


good luck

Nov 25, 2016 11:08 AM in response to miguel_forum

I've done everything suggested above. I've had my phone for only a month and just started battery drain and very hot. As soon as I get back in town I will be calling Verizon to replace. I think this iOS a defect that may eventually effect iPhone 7s after a while. My sons is starting to get a little hotter too wife and daughters fine so far. I'm buyer some option puts when news comes out in massive recall. It so hot that I can't hold the phone for long and I'm sure apple does not want and fires

iOS 10 battery drain / overheating

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