Tiny font using mail in iOS 10

After updating to iOS10, the font in the body of emails is really small, too small to read. I have to zoom in, but then I have to scroll left and right to read each line. Anyone else have this problem?

Posted on Sep 15, 2016 9:00 AM

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236 replies

Nov 21, 2016 6:53 PM in response to Rob Broadbent

Yes, this happened to me too. I discovered another setting where you can make your text larger. After doing the usual (display and brightness and bolding and enlarging your text size), try in addition going to settings, General, Accessibility, larger text. Turn on larger text. Also, make sure that View is zoomed. It should help. It doesn't completely solve the problem, but I can now read my text. I still have to scroll left to right on some emails.

Nov 22, 2016 7:51 AM in response to GHPS

Hi GHPS, I tried "resetting all settings." Unfortunately, that did not work for me. To be specific, when I use Apple's native mail app, some of my emails are rendering in very small font...too small to read comfortably. The problem exists for my Outlook emails as well as for Gmail although it is more pronounced with Outlook. "Resetting all Settings" does require some work to get your phone back to total running condition. It was worth the experiment for me, but others may want to wait for confirmation on its effectiveness from others before biting the bullet and trying this.


I am back to using "Spark" by Readdle for all my emails. Despite continuing to experiment with other email apps, it still renders all my emails in the largest font. It also does not add so much additional functionality as to make using the app cumbersome.

Nov 30, 2016 5:35 PM in response to Rob Broadbent

An update to my recommendation to try Readdle's Spark for iOS...


Readdle has now released a Spark companion app for Mac OS. This gives Spark cross-platform compatibility and makes it an even nicer option for those frustrated with Apple's native email app. I'll post the link to Spark for Mac OS below. Hope the moderators don't delete it. 😁


https://itunes.apple.com/us/app/spark-love-your-email-again/id1176895641?mt=12


Having said this, please know that whereas Spark displays emails in a font consistently larger than other iOS email apps (Outlook, Gmail, Easilydo, etc.) even Spark could offer a larger font size. Users over 40, with tired eyes, would weep with joy. I contacted Readdle about adding the ability to select various font sizes (small, medium, large, extra large) in its settings and they said they are currently working on adding this functionality. They added that instead of controlling font size within the app itself they are also considering having Spark support Apple's "Dynamic Type" functionality. Either option would be a very nice addition to an already nice email app.


Cheers, Mr. Luigi

Dec 1, 2016 12:45 PM in response to GHPS

Hi GHPS,


I wouldn't buy that backup and restore solution. I can't believe this many iPhones have been corrupted by some evil demon and requrire a flush and refill to fix. I bet the problem is more widespread and many folks are silently dealing with the issue. I believe there is a software problem on Apple's part.


Why do I think this? Well, as I've mentioned above, the email client Spark renders all my emails (Outlook, Gmail, iCloud, Exchange) just fine. No micro font. No text running off the screen. No problems at all.


There is no way I would invest hours of MY time in a backup and restore knowing it will probably make no difference. Unless, of course, the Apple Support person told me they, and several other support person colleagues, had the exact same problem on their personal devices and the backup and restore fixed things permenently. Then I would bite the bullet.

Dec 1, 2016 9:29 PM in response to Mr. Luigi

I agree. In my multiple tests, this week I sent one of the problematic emails to my friends email to check in his new IPhone 7, and what do you know?, exactly same tiny font problem. We both are running the latest ios version 10.1.1, I am in iPhone 6, 64gb and he has a 7 with 128gb.

I am holding my purchase of "the 7" until this is solved, the Huawei phone with dual camera seems quite nice as an interim phone for a year or so until Tim decides to actually use his iPhone and faces this problem and politely asks if it could be possible to fix this before IPhone 10...

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Tiny font using mail in iOS 10

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