Tiny font using mail in iOS 10

A real CRAP!! Does not work at all. Do they learn lessons?

But Stan.Long and jfranche pointed it right: the screen adapt at the width of the image or table, making font often tiny. Any way to remove those pics or tables for the mail at receipt? If not, I definitely go for Outlook.😠😠

The tiny font dilemma does occur when a table or chart accompanies an email. But, that is not the only trigger of the problem. For example, I have several colleagues at work who use 12 point Calibri and their emails also render in minuscule size. Having said that, I stand behind the "fix" I posted earlier...Settings-->General-->Accessibility-->Larger Text-->Larger Text Sizes turned ON-->Set Slider TWO notches to the right of the mid-point. My experience is this works in most cases. But you MUST set the slider at least two notches to the right of the mid-point. I have tried it on 6 different iPhones-works on all. Note: One commenter in this thread said it did not work for him.

I understand this solution is not acceptable for some because it makes the text size too large. But too large is better than too small, IMO. This series of settings will even take that Lilliputian 12 point Calibri text of my colleagues and make it quite lovely and readable.

Yes, that corrects "my" texts going out but not the texts I receive. Many of them are still very small and when I try to enlarge them, they do not stay within the screen and I have to move the text back and forth to read them. Very frustrating.

Hi All,

just updated with the latest IOS and still doesn't work.

I have raised the bug to via the Apple Support apps (that you can download from the apps store).

Apple support didn't seem to have that issue in their data base...

i would recommand that you all download the apps and raise the issue.

Hope they will hear us...

Mr Luigi, which font Calibri is rendered in on on your screen? Is it still Times New Roman instead of San Fransisco?

I hope the guys who developed the San Fransisco font are also using iOS products and can reach out to those at Apple who screwed the mail up to tell them all they think about them! I can't do the same here because (i) Apple doesn't seem to care about what we think, (ii)

Apple doesn't seem to care about what we think, (iii) if I start I would be banned forever!

Hi elyar1 !

My evil colleagues who use Calibri use it at the 11 pt. size. (I may have said 12 pt. earlier). When it renders on my iPhone with the native email app, it is rendered as Times New Roman. If I do NOT set the accessibility settings as I have shown in the screenshot in my earlier email, it is unreadably small. If I DO set my accessibility settings as I have shown in the screenshot in my earlier email, it is comfortably large.

If I view the 11 pt. Calibri emails on the Outlook email app, it is quite readable. It is not as large at the rendering in the native email app using the accessibility settings as shown in that screenshot.

My work email is an Exchange account using Outlook.

If all 1865 people who have checked that they have this problem with the native email app, submitted a feedback report and/or contacted Apple Support using the Apple Support app I believe we would be much closer to a resolution of this problem. There has to be some algorithm that sets off an "alarm" when the number of folks reporting a problem exceeds a certain level. I believe every iPhone has this bug. Unfortunately, I don't think many users identify it as a problem...or don't know how to notify Apple of the problem.

So, the responsibility lies with us. Perhaps if Steve Jobs were still alive today he would also call us...THE CRAZY ONES.

Thank you again. I just submitted the feedback. Everyone in here needs to do the same. I cannot use a 3rd party email app since my company uses an encryption service (MobileIron) that wouldn't allow us to use one. So frustrated since the majority of my phone use is email.

Hi FJ022, You bring up a point that others have stated...and it's very disturbing. What are the folks working on the Apple Support app doing with their conversations with users!? I have had two conversations. During the second conversation, they said they had no record of the issue. I asked what happened to my first conversation, where the issue was discussed in stark, clear terms. I essentially received a "blank stare." At the end of the second conversation, taking no chances, I asked if the issue would be noted in some report. The answer was, essentially, another "blank stare" indicating that there was no protocol for moving an unresolved issue up the chain of attention on the Apple Support App. Then I said, "Doesn't that explain why you folks keep saying you had not idea this problem existed?" I requested that the problem with email be reported to engineering. He said I could do that on the feedback site. I said I had already done that. I told him I was asking HIM to do it so that the issue could get some traction. Sheesh.

On a more positive note, I did get a response from Apple Engineering about my Bug Report and they request logs to help with the diagnosis. That's a little time consuming, so I haven't followed through yet. But I will.

Cheers, Mr. L

Well done!

Got the same reaction... "this is the first time..." "don't find anything on our database..." 😠

I even told them about the 13 pages blog on discussions.apple.com, but they don't take it into account.

It is very surprising.

I guess our last hope is that a journalist or a Blogger has the same issue and start talking about this issue!

I dit that too... Legion of users claiming.

I think they have standard answers to avoid accepting the fact that they are not as good as the owners of those expensive equipment expect them to be. Soooo sad. 😢

Ive been hacking this problem ever since getting my iPhone....and as a once android owner its driving me insane. The only app that comes close to rendering my exchange emails normal size is outlook...but even that isnt perfect as i get some emails with changes in don't and size. Apples email is insane. I've called apple and started a ticket but they blamed the outlook 365 server as the problem for the most part.

Hi dclearyea,

You mentioned something interesting. I am wondering how many of the folks on this discussion can trace the majority of their problematic emails to Outlook Exchange. Hey folks, can you respond to this with the source of your emails that render unacceptably small? The more feedback the better.

I've been saying this from the beginning. It's only been a problem with my corporate email account, exchange. No other personal email accounts with this issue. However, the issue only showed up with the 10.3 update.

Good feedback ZachCard. Yes, I was aware you were one of the "Inglorious Exchange People." I do believe that many of us have had this problem well before 10.3. As I think I said a couple weeks ago, consider yourself lucky to have dodged the lilliputian email bullet until relatively recently. Hopefully, more folks will respond about whether or not they experience this problem with Exchange emails. If it is highly concentrated around Exchange, that would be valuable information. I am scheduled to talk with Apple Engineering soon and would love to be able to bring substantive information about Exchange to the discussion.