iTunes syncing issue after new iOS 10 update

Same happened to me - I had to purchase a used iPhone the still had iOS8 - the first iP6 has iOS8 and not everyone upgrades.

Not every seller knows what iOS is installed and some have already erased, meaning no access to settings. It is easy to set-up again and every set-up screen I believe offers a 'do it later' option - so convince them to do this and fine the current iOS.

iOS9 or newer on a mobile device requires iTunes 12.3 or higher which in turn requires a computer running OSX 10.8.5 or higher. If you installed iOS10 you very likely have to be running iTunes 12.5.1 or newer which in turn requires OSX 10.9.5 or newer. Software Update only checks for updates for the current system version you are running but that itself may be out of date. It may or may not be possible to upgrade your computer to the required system. Find your computer model on the http://www.everymac.com web site and near the bottom of the system specification section it will say what OS versions it is capable of running. If you cannot run a newer system you will not be able to sync this phone to your present computer. If it can run 10.8.5 or higher you can either buy a download code for OSX 10.8 Mountain Lion from Apple online, or you can try installing the free El Capitan OSX 10.11. El Capitan may run slower on older machines and require additional RAM purchase (4 GB is a realistic minimum and many recommend 8GB). Doing a big jump in system versions is also more likely to affect old software.

Snow leopard to el capitan, will it cause my macbook to be slow? - https://discussions.apple.com/thread/7412959

Mountain Lion 10.8 purchase link U.S.A. - http://www.apple.com/shop/product/D6377Z/A/os-x-mountain-lion

Mountain Lion 10.8 purchase link U.K. - http://www.apple.com/uk/shop/product/D6377ZM/A/os-x-mountain-lion

Current OSX general upgrade information, including system requirements - http://www.apple.com/osx/how-to-upgrade/

If you have any PPC generation software that has been running under OSX 10.6 it will not be supported under any later system versions.

You need to install the latest version of iTunes 12.5.1 which in turn needs a version of OSX 10.9.5 or later

No. Apple needs to make a version of iTunes that is compatible with 10.8.5. They need to stick with their pro users who cannot update to their newer "iOSMac" systems due to the fact they broke so much of our software after 10.8.5 with their new sandboxd and SIP restrictions that makes it impossible for many older hardware drivers and audio plug-ins to function anymore. Look at how Sierra is now breaking so many Native Instruments products… they had to discontinue support for something like 15 different products due to not having the manpower to go back and update drivers for all that stuff to make it compatible.

Even going from 10.6 to 10.8 was a nightmare for me, because of how it nearly broke Pro Tools. I had to disable MIDI in my Pro Tools drivers to get it to work at all.

I have the exact same problem. Please help!!!

It wasn't until the recent iOS 10 update that caused my iphone 5s to not communicate with my Macbook Pro 10.6.8. I am running iTunes 11.4.

what really stinks is that if you have this error, it's also not possible to downgrade back to ios9 or anything.

Thanks for the warning, Apple! my devices are now much more useless than ever!

The worst thing Apple has going for it is it is getting away from looking out for the customer and is looking for schemes to get everyone to keep buying there new stuff that is going to be obsolete wayyyy too soon because of little tricks like these. its planned obselesence.

http://www.apple.com/feedback/itunesapp.html

Apple has long has a policy of supporting hardware for 5 years which means in practice once a computer is 8 years old it sees the last software updates. I don't know this is so much planned as the natural course of things with fast developing technology. Now if you were content to stick with a pencil and slide rule you would find they still work as well today as they did 50 years ago because there's been not many developments along those fronts. 😉

The other tack to take is don't upgrade any of your hardware or software. I have a 14 year old G4 that works perfectly well.

Limnos, people like you are what is wrong with this planet. 8 years is not a very long time. Both of my cars and almost everything I use in my house on a daily basis are older than 8 years. My 2009 Mac Pro is hardly outdated hardware wise; its dual Xeons still kick ***.

The problem is that Apple's OS updates break backwards compatibility with many things every single time. Many of us cannot afford to upgrade all of our third party software and hardware on a regular basis just so we can keep treading water on software updates that bring no new features we actually asked for. I just want to sync my phone, use MS Word, do e-mail, and use Photoshop. Why can't they update iTunes for 10.8 to be able to sync? It's greedy slimey planned obsolescence, period.

AS for your dumb slide rule analogy? Go fly a kite please.

Apple, please, I need a solution!!

I am really frustrated by apple and it;s policies.

Provide the special itunes update😠

I agree, Apple should provide an update so we can still use our computers, for shame apple, for shame

EXACTLY!

😠

same **** here… 😠

I'm having the same syncing issue. Is there any solution?