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Random loading icon black screen after iOS 10

My iPhone 6 screen turns black with a loading screen and it resets quickl.

Have only experienced this after ios 10 upgrade.

CAn someone please help?

iPhone 6, iOS 10

Posted on Sep 15, 2016 1:27 PM

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Question marked as Best reply

Posted on Dec 1, 2017 9:10 PM

What's the issue?


Lots of people on iOS 11.1.2 and maybe other versions have been facing issues in the past 24 hours or so, suffering from reboots/bootloops after seconds or minutes of using their phone.


Technically this is actually a "respring" if you see a spinning circle rather than the Apple logo.


This means that Springboard (the home screen with all the icons) is reloading itself, but your entire phone remains switched on throughout. You will be prompted to enter your passcode again once Springboard has reloaded.


Some possible solutions until Apple publishes a fix: Force restart your phone after trying any of these as they may not work straight away


- Senior Apple Support Reps are suggesting manually setting the date to 1 day before the problem started. (Thanks u/xyzeian) Apple Support is currently being flooded with calls about this; please don't ring unless you have a separate issue. Their engineering team is working on a fix. UPDATE: If you have an app that has local notification with repeating settings (e.g. Headspace, Calm, or any other apps that use daily reminders) it will crash iOS Springboard, commencing Dec. 2 @ 12:15am. Disabling notifications for these apps may fix your issue.


• Changing your timezone to Honolulu, or changing your date and time to 1 week ago may temporarily fix the issue. It seems like the issue may be based on or linked to your system clock.


• Some people have reported that deleting the Headspace app (if you have it installed) will solve this issue. However, there are plenty of people that never had the app and are still facing the issue so this may not work. I have contacted Headspace support; I will update this post when I hear back.


• Disable Background App Refresh (Settings > General)


• Settings > About > Reset > Reset All Settings (use as last resort, or just wait for a fix and play outside)


Other recommendations:


• Make a full backup of your device via iTunes. If your phone is doing a RESPRING, not a reboot, then you will be able to back up even whilst it resprings. Your phone is replaceable; your photos aren't.


• If your phone is getting too hot, switch it off completely to avoid any damage, and keep an eye on this thread for a possible fix


What DOESN'T work (according to user reports):


• Update to the latest iOS: doesn't fix the problem


• Hard reset by holding Power + Home button: doesn't fix the problem


• Reinstall apps: doesn't fix the problem


• Restart the phone: doesn't fix the problem

93 replies

Dec 3, 2017 1:44 AM in response to csrohit

Hi Dear,


I faced the same issue and all the fixes worked as temporary solution though it messed up with my whatsapp and other email issues ( due to date changing).


But 10 mins back I connected my iphone 6s with itunes and there was an update for 11.2.


Since past 10 mins i havent faced any respring issue.


kindly update yours too.


I hope it solves the issue for you all.


Thank you 🙂

Dec 3, 2017 5:38 AM in response to csrohit

I reset the whole iPhone (using a full backup), and my phone began to work normally. After I began to download the apps, I noticed it started happening again so I paused all remaining downloads. After looking at lucas1501's response, I deleted Headspace, and my phone has been fine since. I have yet to redownload Headspace, so I am unsure if the issue would come back.

Dec 6, 2017 5:33 AM in response to csrohit

My problem: I would open my phone, It would act normal, then about 10 seconds after I opened it, (Even if I was touching the screen) it would go to a black screen and have a loading symbol in the middle of the screen. After that it would make my type in my password again. I tried restarting it, that did not work. Even when I did not sign in, it would cut off for a second, then would load and have my lock screen! It would drain my battery because my phone was always on. I finally solved mine using lucas1501's answer. I deleted my Headspace app😟 and my Sworkit app😮😟. Once I did that my problem was solved!


PS: Thanks lucas1501!

Dec 17, 2017 3:54 AM in response to lucas1501

Hi


i am using iphone7 and this happens to me every 30 seconds or so. locking the phone, changing auto-lock setting, setting the location setting, changing the clock, reset all settings, restarting the phone, re-installing all apps does not help. The problem still exists and is very infuriating as it exits the application i was working on. kindly provide a fix for this issue or atlas provide a date when it will be fixed.

Random loading icon black screen after iOS 10

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