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iOS 10 zoom causing lag & unresponsiveness

Hello,

I have multiple devices running iOS 10 ranging from an iPhone 5S, iPad mini 4, iPhone SE, and iPad Air 2. I have noticed that when the zoom toggle in settings is set to on (whether zoomed in or not), I experience a tremendous amount of lag, touch unresponsiveness, and inaccurate touching. It doesn't matter if I'm zoomed in all the way or zoomed out (double-tap with 3 fingers), simple navigation creates all sorts of problems for me. I'll describe a few issues that I am encountering below.;


1) Touch commands will sometimes not register. Even simple actions such as scrolling through different pages on the home screen to pinch-to-zoom in Safari & pictures have problems

2) When zoomed in, a lot of times, my button pressed are inaccurate. For example, a major problem I have is while in the mail app. If I swipe to the left to delete an email, I will get sporadic movement. In most cases, I have to swipe a little to the right of the line in order to do a full swipe. In other cases, sometimes touching a button like "OK" or pressing another button does not register. I may have to press slightly above, below, or around it to register. This is extremely troublesome. I especially have this issue with my iPad Air 2. I'm leaning towards it being a faulty digitizer.


Please note that when the zoom toggle is set to off in the settings app, I have no issues with lag or unresponsiveness.


Is anyone else having this same issue?

iPad Air, iOS 9.3.5, iPad Air 2

Posted on Sep 16, 2016 7:04 AM

Reply
29 replies

Oct 16, 2016 3:04 PM in response to liquidxryu

After restoring my iPhone and discovering that the issue is still there, I finally came across this thread!!


This issue was on later versions of iOS 9 and has been made worse with the iOS 10 release. I'm glad in a way that I'm not the only one finding this problem as I do rely on Zoom for 95% of my phone and iPad use.


Please Apple! Let there be an end to this!!!

Oct 16, 2016 3:15 PM in response to liquidxryu

I've given up. Turned off all zooming and font size adjustments. Had to install the Gmail app because the problem is affecting the Apple mail app to the point I can't read email at all at times.


If I'm going to have to use Google apps to make the phone work - might as well have a Google phone. Sorry Apple - so long. Next time - test your "updates." #samsungS7

Oct 26, 2016 7:20 PM in response to liquidxryu

i have a 6s plus and installing 10 was the biggest blunder. There is an easy way to reproduce sluggish touch on ios 10.


Apple, in case you are listening...


Go to settings, scroll down a few pages to the list of apps you have on the Phone. Now click on one of the apps and immediately come back to the list again once that apps settings show up. The moment you are back on the list of apps, try to scroll down. You won't be able to. It just pathetic. You have to give it second before it lets you scroll again.


It's like anything goes under Cook.

Nov 8, 2016 10:40 AM in response to liquidxryu

Just adding my two cents. The problem is very annoying. I went so far as using my developer credentials to submit a bug report. It was futile because they demanded files I was not prepared to send. The issue is obvious. It's reproducible 100% of them time with the correct set up.


Here's my no fail steps to reproduce:


1. Make sure you have accessibility zoom enabled (I forget how to enable this feature)

2. Open Instagram or Tumblr (somewhere with infinite scroll or similar).

3. Scroll down and click a photo to enlarge. It may open in a new page (depending on your browser or if you are using the app- happens in every app).

4. With three fingers, double tap to enlarge.

5. Zoom in further (or zoom out further) using three fingers to swipe up or down. You'll see the page zoom more controllably.

6. Three finger double tap (not swipe) to return to normal zoom view.

7. Here is where it loses functionality. Try scrolling normally. Try sliding page left and right.


End result: a noticeable delay when "recovering" from using accessibility zoom. Hangs the app by a few seconds.


I heard it might be fixed but wanted to provide my steps in case it has not been exactly fixed.

iOS 10 zoom causing lag & unresponsiveness

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