Bose QuietComfort 25 headphones with iPhone7. Voice not carried through adapter?

Question

Level 1

15 points

Bose QuietComfort 25 headphones with iPhone7. Voice not carried through adapter?

I use a pair of these Bose headphones for my work all day, and while I was excited to get my iPhone7, I would hate for these headphones to not work. I assumed since the 7 came with an adapter, all would be good, and I can hear just fine through them, but my voice will not carry through. Tested calling my wife and trying to talk to Siri, they could not hear me, but I could hear them.

I have tested my iPhone6 Apple Earpods through the adapter and it works just fine....so must be an issue with the Bose? Anything I can try?

Posted on Sep 16, 2016 5:06 PM

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Answer 1

rodc7

Level 1

105 points

Sep 18, 2016 10:05 AM in response to kennfusion

Luckily I haven't managed to get hold of an iPhone 7 yet.

I have two different Bose headphones and wouldn't be happy if inline remote and microphone didn't work with the Lightning to 3.5mm adapter.

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Answer 2

Pjm-se

Level 1

4 points

Sep 20, 2016 5:37 AM in response to rodc7

It does not work... I have Bose QC25 and iPhone 7. The lightning to 3.5mm adapter only delivers sound in my case. No remote or microphone is working. We need to hope that Bose will deliver a new lightning to 3.5mm cable.

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Answer 3

Jonathan UK

Level 10

164,021 points

Sep 20, 2016 5:34 AM in response to kennfusion

Hi

Other users have reported experiencing issues with both Apple and third-party headphones.

Apple is reportedly working on a fix.

In the meantime, I suggest letting Apple know that you are also experiencing problems:

https://www.apple.com/feedback/iphone.html

More information (for example):

Problem with iPhone 7Plus, lightning to audio connector and inline controls

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Answer 4

rodc7

Level 1

105 points

Oct 8, 2016 3:09 AM in response to Jonathan UK

Bought the adapter to test with an iPhone 6s Plus running iOS 10.0.2 and my Bose QC20 earphones.

Worked perfectly. Microphone, volume and play/pause all worked without issue.

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Answer 5

Nov 26, 2016 6:59 AM in response to kennfusion

You probably already figured this out.. i had this same problem with the same headphones, figured out if the adapter goes into the phone first and then the headphones into the adapter only sound through the headphones will work, no functional microphone use or ability to use the volume controls on the headphones. But if you have the adapter already connected to the headphones as one chord and then plug that into the phone the microphone and volume control features will now work. Strange..

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