Q: Problem with iPhone 7Plus, lightning to audio connector and inline controls
Just purchased a new iPhone 7 Plus and understand that it no longer has a earphone jack. I have a pair of Bose In-Ear Noise Cancelling Headphones which have inline controls for voice/mic, volume etc. However when connected to the adapter and plugged into the lightning connection and listen to music, the controls don't work. Have others found this as I'm surely not the only one with this problem? The sound is fine, but controls not working, concerned the mic doesn't work either. It's my primary use of earphones for meetings and teleconferences.
Thoughts?
Regards,
Bryan
iPhone 7 Plus, iOS 10
Posted on Sep 16, 2016 10:00 PM
I have the same problem with my iPhone7, when you unplug the jack and plug it in again it wil work.
After setting the music off with the control, you can put it on again, but when you wait to long but when waiting to long it will not respond any more till you unplug and plug the jack in again.
I have contacted support and it seems to be a software bug.
The say restore the phone ore wait till the first update of IOS10
Greet Michel,
Posted on Sep 17, 2016 6:21 AM