Problem with iPhone 7Plus, lightning to audio connector and inline controls

I am now having this issue but. Leaving headphones in, the headphones randomly shut off and music starts playing from the phone speakers. I unplug and plug back in but nothing happens. I have barely had the home since the 8th of January 2017 so I am a bit frustrated, I doubt it is a software issue, even rebooting the phone has no effect. I'm thinking a component is burning out, not a software issue because if it was a bug I would have encountered it the first week of use. Mainly music. Today is the day it started and I came here looking for solutions. Seems there isn't one....1000 dollars on a iPhone 7plus and we can't even use headphones because you guys probably want to push your expansive airports on everyone and this is maybe your game plan, your way to transition us all away from our own headsets and bring back that touch of proprietaryness you guys have been known for, I came from the Samsung family and I swore by their flagships(note's and notepro tablets) and I decided to switch, I still have my note 5 and no issues listening to music on it for the past 2 and a half years. This is a very bad first impression Apple, I would really like a solution as music is a big part of the apple brand(iTunes) what is the point in not having a working audio jack when music is like The soul of he iPhone? Oh that's right you guys came out with EarPods and needed a way to sell them? Or am I just paranoid?

I also have the same problem. In addition to the highlighted problems, my bose headphones also activate Siri erraticaand this is annoying. Bose noise cancelling headphones are the best and one of the most expensive in the market and I think apple should do something quickly about it.

Hi

Seems nothing has changed have a 7 Plus and same audio problem. Went to apple hey replaced headset. Next call same problem had to unplug headset and back in to allow caller to hear me.

If I go back to apple they will just replace headset and phone. I don't have time to waste doing this on a phone three weeks old and on a fault over 1 year old. Tried restoring and still a problem. Is there any fix for this?

I have the same problem with my iPhone7, when you unplug the jack and plug it in again it wil work.

After setting the music off with the control, you can put it on again, but when you wait to long but when waiting to long it will not respond any more till you unplug and plug the jack in again.

I have contacted support and it seems to be a software bug.

The say restore the phone ore wait till the first update of IOS10

Greet Michel,

Just tested @Meis71's suggestion on my QC25s and it worked. As long as I freshly unplug and plug in the controls and the mic will start to work. It seems to time out though. So this has to be repeated every once in a while if you are not actively using them.

I have a non-plus iPhone 7 and I'm having this problem too, exactly as described. The thing is that it also occurs with Apple's own 3.5mm ear pods, so it's not just related to 3rd-party headphones.

I am having the same issue, Primary app is Audible but once it stops responding it does not work with any other app until the plug is removed from either the iPhone or from the 3.5mm jack. I am using Bose SoundTrue Ultra in-ear headphones, however even the EarPods with Lightning Connector have similar similar issues just more random.

I have the same issue with the lightning headphones that come in the box. I have noticed that I can hear a "disconnect" in the headphones after a bit of idle time. I have considered that this is a power saving feature.

The only fix right now, that I know of, is to unplug and plug them back in. This is especially annoying when you have answered a phone call and they can't hear you since the mic is "disconnected"

+1 with this issue

+1 with this issue

I too have this issue w/ Bose headphones.

I am also having this issue.

Apple has today released an update (10.0.2) for iOS, which addresses an issue that could affect headphone audio controls.

Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support

It seems to work with the new update