Homekit automation not triggering

I had the same issue and was so frustrated that I was just about to give up on HomeKit and Home automations altogether. However, I finally found the source of the issue, at least in my setup. I had configured an AppleTV AND an iPad as Home Hubs. My automations were completely sporadic and failed more often than not. When I disabled the iPad as a Home Hub, all of my automations started working flawlessly. I haven't had a single failure in almost two weeks. Perhaps both devices were trying to send a signal and cancelled each other out? In any case, this solved my automation issue and I'm extremely happy with Home now.

My iPad home hub setting has always been off. Problems still persist. Glad to hear it works for you though.

I fixed mine and found 2 issues.

The setup:

Few hue bulbs, hue hub 2.0, apple tv 4

The issue:

Home automation working intermittently and not behaving as expected.

The solution that worker for me:

1) The DNS I am using on the apple TV is causing a lot of delays. Removed it.

2) Once I create the Automation rule in the Home app it works. If I try to change the rule, it will look like it did, but it will not work. The only way that it can reflect the changes is when I restart the Hue hub and start from scratch.

Of course, you need to make sure that the apple tv is actually working as a hub. A restart there before starting would do you good.

These are my 2 cents. Good luck!!

I have a similar issues and have been talking with Apple about it. I have an Apple TV 4th Gen, Hue lights (20+), 9 Eve sockets and a motion detector. The Automations are very hit and miss, the Geo fencing, Dawn and dusk Automation do seem to work fine, but Automations based on triggers such as a device switching on or the motion detector are very unreliable, also the interface to my Netatmo Thermostat is also hit and miss, sometimes not working other time Siri setting the wrong temperature.

I have been talking to Apple for some time but don't seem to be going anywhere, I'm going to log a new call tomorrow so will post here how I get on. But after a lot of testing and resetting it does seem they have issues with the Automationa

Mine was working great until I updated my Apple TV to 10.1his week. Tried clearing all home data etc and restarting. No luck. I've gone back to using the hue app for automations. Very frustrating

I've been having a problem that is different but I believe it's related to the same issue. Prior to iOS 10 I had my triggers working flawlessly. When I was 1/4 mile from home it would trigger my "arrive home" automation (this was ran through iDevices) and my front door would unlock precisely as I walked up to it.

No, since I'm forced to use the Home app, I get notifications asking me if I want the Home app to run the automation instead of just doing it. It's really ******* me off.

I was on the phone with Apple "tech support" for 56 minutes and most of that time was me trying to explain to them what a geofence is and that my 3rd party accessories work perfectly, their just not being told to do anything.

This is why I hate apples closed system that is so restrictive. I don't want to use their stupid Home app because it screws everything up. Sure I can delete it and use my old app but when I do that I STILL get the.l notification asking me if I want Home to run my automation, even though I've deleted the app.

It's maddening and I really wish they would swallow their pride and allo users to use apps that they don't make. So what if that's admitting THEIR app isn't the end all/be all. Wouldn't happy users be the better choice?

Please fix it!

I too have sporadic triggers on Apple TV. I use triggers because the only physical light switch I can find is Hue Tap, and it doesn't send its state to HomeKit, so several Elgato Eves are set to trigger in response to a Hue bulb. Tedious, but it should work. Totally random whether it does or not, but morning is the worse - as though the Apple TV has gone to sleep. Best solution for me would be to find a physical switch that would send its status to HomeKit, so bypassing triggers entirely.

I use this iDevices Switch for that—it has a button on the side but you'll need to plug it into a socket (or use an extension). If anybody has a better solution let us know! Thanks!

Mine is having a similar problem. I am VERY basic right now with my Homekit...only have 1 iHome wifi plug that controls a lamp by our front hallway. I have the automation set to turn on at sunset, and off at sunrise. It seems to work about 3-5 days a week. Other days I have to manually turn it on using the Home app, which doesn't have an issue connection to it when I do it. It'll then turn off in the morning just fine. I've only noticed it not turning on in the evening. I haven't seen any issues with it turning off in the morning at all. It is frustrating!

I have an old Honeywell smart switch for my outside lights that has been working flawlessly for years and it is also programmed for sunset to sunrise, auto adjusting based on my location. Only downside is I have no remote access, but geez if Apple can't even make this simple task work, what's the point of all this automation? I really want to jump in full-on with this and bought this wifi switch as a "test" and so far, test is failing. C'mon, Apple!

After weeks of talking to Apple, deleting and recreating the environment it's still not reliable. Apple have been helpful and now %85 of the time it does work, however it's still not good enough.

I've logged a new call with Apple and I've agreed to install some tools to help them out, time will tell.

Exactly the same issue. Where do you suggest reporting to get it a priority?

Same here, finger cross for a fix.

Same issue here too. All is up to date. I even have 2 apple tvs and 2 ipads (always plugged in).

I Have this exact same issue. automation works for me but not for my wife. Her automation based on location doesn't work. Has anyone gotten this to work for a second user in the HomeKit app

I guess it's just random...