Wayira

Q: Iphone 7 and 7 plus's screen dimmer/yellowish than iphone 6 and 5s

Hi,

 

Is anyone facing the same issue as me when looking at their new iphone 7/7plus?

I noticed both the 7 model's screen resolution were more yellowish and dimmer than the previous models even though all of them had their brightness set to the maximum.

Does anyone have any idea why is it like that? Thanks!

IMG_1562.JPG

From left to right (iphone 7plus, 7, 6 and 5s)

iphone 7 , iOS 10

Posted on Sep 16, 2016 11:35 PM

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Q: Iphone 7 and 7 plus's screen dimmer/yellowish than iphone 6 and 5s

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  • by ryancooper73,

    ryancooper73 ryancooper73 Sep 17, 2016 7:35 AM in response to Wayira
    Level 1 (4 points)
    Sep 17, 2016 7:35 AM in response to Wayira

    Hello,

     

    I thought I was the only one facing this issue! I noticed the exact same thing where my 6s displays whites that are just neutral whites and my iPhone 7 tends to be on the warmer side. I don't know why but this effect where the iPhone 7 screen is dimmer reminds me of AMOLED displays.

     

    My idea would be that the glue between the LCD and the glass needs some time to fully dry but i´m not sure.

     

    Also, I have noticed my iPhone 6s is a lot smoother. In particular, the animation when you click the home button feels liquid smooth on my 6s whereas the iPhone 7 feels like the animation is cut in two pieces.

    Last thing I noticed over the past 24 hours is overheating. Whether it's charging, doing simple tasks, this new phone overheats very very easily.

     

    (I apologize if there are any grammar mistakes in my post, I am French)

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Sep 17, 2016 7:36 AM in response to Wayira
    Level 9 (58,384 points)
    iPhone
    Sep 17, 2016 7:36 AM in response to Wayira

    Make sure that you do not have Night Shift turned on.

  • by ryancooper73,

    ryancooper73 ryancooper73 Sep 17, 2016 8:09 AM in response to ChrisJ4203
    Level 1 (4 points)
    Sep 17, 2016 8:09 AM in response to ChrisJ4203

    tint.jpg

    This happens even with night shift turned off

    6s is on the left

  • by Filip1912,

    Filip1912 Filip1912 Sep 17, 2016 9:27 AM in response to Wayira
    Level 1 (4 points)
    iPhone
    Sep 17, 2016 9:27 AM in response to Wayira

    Just got mine, and I have the same problem. Have you solved it?

  • by sallenmd,

    sallenmd sallenmd Sep 17, 2016 10:03 AM in response to ryancooper73
    Level 1 (126 points)
    iPad
    Sep 17, 2016 10:03 AM in response to ryancooper73

    Mine definitely does not have this problem. Exact same colors as the 6s I had. Some people have noted this with some iPad Pro displays as well. In your shoes, I'd take it to the Apple Store.

  • by ahmed51,

    ahmed51 ahmed51 Sep 18, 2016 9:13 AM in response to Wayira
    Level 1 (8 points)
    iPhone
    Sep 18, 2016 9:13 AM in response to Wayira

    Hi,

    Yes, I confirm receiving the same. What is funny that, when I got it from one of the operator in Dubai, my device and the operator's mobile in display have the same issues. When I go to check the devices in an Apple Store or Virgin, they don't have the same issue. In other words, I believe that it is a specific stock issue.

    I went to the operator, trying to exchange it, but he refused which is something not logical and not practical as well. I went to Apple store in Dubai and the team confirmed that the screen is yellow and it needs replacement; but a confirmation is needed from the tech. support personnel which is not available now.

    Frankly, I am very disappointed, especially after losing my day yesterday waiting in queue to purchase it and a lot of time is spent today trying to fix the issue. Even the operator doesn't have the qualified team to troubleshoot what is the problem.

    Anyway just to summarize, I am waiting for the tech. support opinion tomorrow (although it is obvious when any one can see it).

    Although totally disappointed and it wasn't nice experience, I will update you tomorrow.

    Thanks.

    Best Regards,

    Ahmed Hashem

  • by Wayira,

    Wayira Wayira Sep 18, 2016 5:52 PM in response to ChrisJ4203
    Level 1 (9 points)
    iPhone
    Sep 18, 2016 5:52 PM in response to ChrisJ4203

    nope I ensured everything is turned off but the issue is still there.

  • by Wayira,

    Wayira Wayira Sep 18, 2016 5:56 PM in response to ahmed51
    Level 1 (9 points)
    iPhone
    Sep 18, 2016 5:56 PM in response to ahmed51

    hello ahmed. thanks for sharing. I called apple support over the weekend and one of the tech support told me is most likely because the phone is still very new and it might take some time for the screen to "settle" to white. He told me to hold on to it for 1 week and if the yellowish screen is still there, I should get back to him and they would request an exchange at my local supplier store. Hope this info helps and I would like to hear back from you soon as well!

    Thanks

  • by Wayira,

    Wayira Wayira Sep 18, 2016 5:59 PM in response to Filip1912
    Level 1 (9 points)
    iPhone
    Sep 18, 2016 5:59 PM in response to Filip1912

    Hello,

     

    I have not yet solved the issue ;/. I am probably going to hold on it  for 1 week and see if the resolution improves. If not, I will just reopen my case with Apple Support and see whether an exchange could be done.

  • by Dipinchandr,

    Dipinchandr Dipinchandr Sep 19, 2016 10:31 AM in response to Wayira
    Level 1 (8 points)
    iPhone
    Sep 19, 2016 10:31 AM in response to Wayira

    Dear Wayira ,

     

    am also facing the same issue , i purchase this iphone 7 + from Dubai mall of emirates apple store and i done the compliant also but they didn't give me a appointment to show this to technician and replace it. am attaching the picture iphone 7 plus left iphone 6 rightDownloads.jpg

  • by spikesurge83,

    spikesurge83 spikesurge83 Sep 19, 2016 4:29 PM in response to Wayira
    Level 1 (8 points)
    Sep 19, 2016 4:29 PM in response to Wayira

    I'm on day three and I noticed the same thing when comparing with default settings and same brightness settings side by side to my standard 6 plus. Maybe my 6 Plus was like this and I never noticed it because I didn't have another iPhone to compare it to. I'm waiting to see if the yellowing (warmer) color tone lightens up a bit. Either way if it does not I'll be seeing tech support to see if we're all just crazy or if its part of the new color gamut.

  • by Testdrive5,

    Testdrive5 Testdrive5 Sep 19, 2016 6:06 PM in response to Wayira
    Level 1 (4 points)
    Sep 19, 2016 6:06 PM in response to Wayira

    Hi All -

     

    There is an active thread on this issue at Macrumors that started immediately upon receipt with over 400 posts already.

     

    See http://forums.macrumors.com/threads/iphone-7-screen-brightness.1996867/page-18

  • by orangemartini,

    orangemartini orangemartini Sep 21, 2016 7:34 PM in response to Wayira
    Level 1 (9 points)
    iPhone
    Sep 21, 2016 7:34 PM in response to Wayira

    Very interesting.  I definitely noticed a big change in color.  I have both phones side by side.  But in my opinion, the 6s is too pink.  I always thought so, but before that I had Galaxy's.  Whenever I saw someone's iphone, I always thought the white was too pink.  So for me this is an improvement.  The white seems more like a real white to me.  I do agree, though, that it does seem a bit dimmer when set to the same brightness. 

  • by Jaguiar92,

    Jaguiar92 Jaguiar92 Sep 22, 2016 12:00 PM in response to Wayira
    Level 1 (4 points)
    Sep 22, 2016 12:00 PM in response to Wayira

    I also had this issue and I was able to fix it through settings. Go to Settings > General > Display Accomodations. After this, turn 'Color Filters' on, select 'Color Tint' and go all the way to the bottom to change the 'Hue' to a more neutral white.

     

    Hope this helps!

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