Iphone 7 and 7 plus's screen dimmer/yellowish than iphone 6 and 5s

Hi,


Is anyone facing the same issue as me when looking at their new iphone 7/7plus?

I noticed both the 7 model's screen resolution were more yellowish and dimmer than the previous models even though all of them had their brightness set to the maximum.

Does anyone have any idea why is it like that? Thanks!

User uploaded file

From left to right (iphone 7plus, 7, 6 and 5s)

iphone 7 -OTHER, iOS 10

Posted on Sep 16, 2016 11:35 PM

Reply
136 replies

Dec 10, 2016 11:30 AM in response to Wayira

My iPhone 7 is sure a lot brighter and less yellow since I got the cataract removed from my left eye earlier this week. 🙂

Seriously though, this seems to be some sort of problem with some batches. I got mine on the day it came out and no problems with yellow/brightness, as noted with my right eye and now my left after surgery. The glue thing is totally bogus. Something else is wrong.

Dec 10, 2016 1:43 PM in response to sallenmd

Well, my 8th replacement just arrived via FedEx. I was expecting the worst, but lo and behold it is a GOOD screen, no yellow, no dimness no flash-lighting. I think this is encouraging news for folks. KEEP ON RETURNING until you get a good one. FYI--I don't go through Apple Care for my returns (who knows what crap or refurbished garbage they may send you). I have been getting full refunds and buying outright again (not going through my cell phone provider, etc.).


I strongly encourage everyone on here to do the same. Maybe it is over-optimism at this point, but I'm hoping my initial observations prove correct and that I have at last found a good LCD.

Dec 10, 2016 1:59 PM in response to namlee78

I did get mine from a carrier, not the Apple Store. But I can still exchange at an Apple Store. I already tried that once and the one they had in stock appeared even dimmer than the one I had, so I didn't take the exchange. So rather than go store to store and exchange over and over again, I'm trying to work with Apple, showing them photos, etc., in the hopes they will find a good one for me and send it to me.

Dec 24, 2016 5:26 AM in response to Wayira

Hi Wayira,


I have the same problem. I bought two iPhone 7 plus black in Berlin, Germany in December, both of them are "yellow screen". I went to Apple Store berlin and the demonstrate phones' screens there have different "colors": yellow, pink or purple......and it is even more obvious when you put these phones together and make a comparison. Mabe I have to buy an old style iPhone 6s......

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone 7 and 7 plus's screen dimmer/yellowish than iphone 6 and 5s

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.