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Level 1

69 points

iPhone 7 Bluetooth connectivity with Ford SYNC malfunctions

I'm using my iPhone 7 with my 2016 Ford Fusion with SYNC. The Bluetooth connection worked flawlessly with my iPhone 6S. Today, the iPhone 7 experienced significant connectivity issues, including regular dropouts, dropping the connection entirely, and music just stopping playing. Not a cellular data issue as the songs were on the iPhone. Resetting network settings, turning bluetooth on/off, and dropping/re-connecting to the car did not fix the issue. No equipment or other things have changed except the switch to the new iPhone.

I fully don't expect there to be a "solution" other than a software update or returning this phone, but has it happened to anyone else?

Posted on Sep 17, 2016 1:19 PM

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khustek

Level 1

4 points

Posted on Jan 25, 2017 10:52 PM

I ended up returning my iPhone 7 Plus (model A1784) and repurchased an iPhone 7 Plus (model A1661). So far the music skipping and random disconnects while on calls is gone. I did a lot more research on these Apple forums before going into the Apple Store and ultimately deciding to return and repurchase. There is another forum that has 43 pages of responses about the same issue. I posted a very long response there and am including a link if you'd like to go there and get more information. It's worth a read as it may help and will explain my logic for doing the return and change in models.

Re: iPhone7 Bluetooth issue in the car

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