Level 1

18 points

Bluetooth Streaming Audio Problems

Hardware:

- iPhone 7 Plus

- iOS version: 10

My wife was lucky enough to get her 7 Plus on launch, unlike thousands of others (myself included). But when she is trying to stream music in her car (2011 Toyota Venza), it seems to be problematic. Audio will randomly cut out (directions, music, SIRI, etc) and the radio will change from listing the song name to "Streaming Audio" for a while.

This was also confirmed to happen on a 2006 Volkswagen Jetta and a 2013 Ford Focus. Also tested iPhone 6S Plus on iOS 9.3.5 and an iPhone 6S Plus on iOS 10 - both have zero issues on any vehicle. It appears to be localized to the 7 Plus.

Some of the original Air Pod testers reported this to be a problem, yet it doesn't appear to have been address. Kind of a funny move to make, considering it's a core usability concern of the new iPhones without a 3.5mm jack. Now, don't get me wrong, I'm all for updating standards, but compromising the functionality of the device by shipping it with this bug is a real killer.

Seems like we've got some issues with streaming audio via Bluetooth. The BT versioning from the 6S to the 7 is the same (v4.2), it's unlikely that there is any incompatibility between the tested hardware. There have also been a few reports on Reddit about this now. Anyone else having problems?

iPhone 7 Plus, iOS 10

Posted on Sep 17, 2016 1:59 PM

41 replies

MCXV__

Level 1

14 points

Dec 16, 2016 12:05 PM in response to RobbStumpf

Does anyone have any update on this? Are you guys still experiencing any issues?

I can confirm that I'm still experiencing this issue even with the newest 10.2 update.

RobbStumpf Author

Level 1

18 points

Dec 16, 2016 12:08 PM in response to MCXV__

Still having the issue. Looks like Apple deleted the biggest thread again.

Shawn819

Level 1

13 points

Dec 16, 2016 12:12 PM in response to MCXV__

Yeah, mine is still messed up. I just leave LTE off now.

briq4

Level 1

4 points

Dec 16, 2016 1:48 PM in response to RobbStumpf

Yep still the same. Only now when I use a pair of JBL Bluetooth headphones I hear static when LTE is on. Before I only had the problem in the car. It's very discouraging to have a thousand dollar phone that I have to keep LTE turned off in order to use Bluetooth. And they took away the headphone jack basically forcing Bluetooth because that adapter is ridiculously cheap. Not a happy Apple camper here.

briq4

Level 1

4 points

Jan 5, 2017 8:34 AM in response to Jeremy Riga

Amazing to drop a grand on a phone and have to turn off LTE in order to use Bluetooth. Most disappointed I've been in a long time with Apple.

briq4

Level 1

4 points

Jan 12, 2017 3:43 PM in response to RobbStumpf

Robb how might I contact you?

Jan 23, 2017 12:49 PM in response to RobbStumpf

Confirmed - I have iPhone 7 Plus (AT&T, A1784) MN592LL/A

Jan 23, 2017 4:02 PM in response to Shawn819

Apple replaced my phone - still experiencing the issue. Then again, same model no.

briq4

Level 1

4 points

Feb 16, 2017 7:41 AM in response to RobbStumpf

Im curious, Would an A1660 or A1661 phone work on AT&T's network?

RobbStumpf Author

Level 1

18 points

Feb 16, 2017 7:46 AM in response to briq4

As long as you have an unlocked phone, which it should be, yes. The technologies are compatible, as the CDMA phone has the GSM radio, but not vice versa.

Apr 21, 2017 5:33 AM in response to RobbStumpf

I have the same issues with a 2014 Subaru outback. Works fine with my iPhone 6s+, not with the 7+.

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Bluetooth Streaming Audio Problems