My iMac 4K won't read my external hdd

Question

My iMac 4K won't read my external hdd

I have a Mediasonic ProBox HF2-SU3S2 4 Bay 3.5" SATA HDD Enclosure - USB 3.0 & eSATA Support SATA 3 6.0Gbps HDD transfer speed connected to my iMac. There's two interface modes: esata or usb. I've been using esata. I have 2 3 tb external hard drives. I was editing film footage for my feature film in final cut x and as I was editing it, it got stuck loading. So I force quit final cut X and then my two hdd ejected improperly. I turned off my ProBox and then turned it back on, and my iMac won't read my 2 hdd. So then the ProBox turns off automatically. I took out both hdd and re-inserted them back in the ProBox, and it still won't read. The ProBox doesn't indicate the my two hdd are dead/corrupted. Help, please?

iMac, OS X El Capitan (10.11.4), null

Posted on Sep 17, 2016 6:43 PM

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Answer 1

kaz-k

Level 9

51,108 points

Sep 17, 2016 7:34 PM in response to savage cinema

Connecting via USB is also can't mount the drive?

What does System Report says about external HDD?

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Answer 2

Sep 17, 2016 8:02 PM in response to kaz-k

Need to buy a usb cable for it. That's why I was using sata interface instead of usb. I'll try system report once I get home from work.

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Answer 3

Sep 18, 2016 1:09 AM in response to kaz-k

ignore the other reply. I tried usb interface mode and it read one of the hard drives. I tried it again and it didn't read it. Can I reboot my probox? I'm thinking the hard drives are good, and it's the probox thats wigging out, but I'm not sure.

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Answer 4

Sep 18, 2016 1:11 AM in response to kaz-k

also the esata light dosent turn on, but the usb one does.

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