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What is Error Code (-18)

iPhone 6S Plus

iOS 10.0.1


Getting an error code (-18) What does this code mean?

iPhone 6s Plus, iOS 10

Posted on Sep 18, 2016 10:34 AM

Reply
3 replies

Sep 18, 2016 1:04 PM in response to Ingo2711

Having major issues with my iPhone.


To answers your questions;

No parts have been replaced

iTunes is up to date - 12.5.1

iPhone iOS is up to date - 10.0.1


The screen is blank,

If I push the home button I get erroneous messages from Siri

In iTunes, on the Summary page, if I click the Restore Backup or Restore iPhone buttons I get the following message:


"Find My iPhone must be turned off before iPhone can be restored. go to icloud Settings on your iPhone and turn off Find My iPhone before restoring your iPhone"


It's impossible for me to do this because I can't see anything on my screen!!!

What is Error Code (-18)

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