I bought my iphone 5s 2 months beofore and one day i saw some pink rectangle which later converted into lines on my screen. when i goto apple store they call it physical damage and refuses to repair in warranty. my phone hasn't fallen,no scratch no dent no bumps ,it exactly like new one..still they are saying presurable damage.please tell me what to do. i m so upset by this type of service.
iPhone 5s, iOS 10
We are volunteers (who do not work for Apple). The Apple Store technician has seen your iPhone; I (and other responders here) have not.
The Apple Store technician told you that your iPhone was pressure damaged. So perhaps you sat on it, or placed some heavy parcel on it. Anyway, nobody here can or would contradict what Apple has told you.
So your choices are to pay the repair price, or to not get your iPhone repaired. There are also third party repair options, but I would strongly caution you against using these options as their work would not be sanctioned by Apple.
I just wana confirm ,how can they say it is physical damage...is there any proof. the lines came on my phone when i m using my phone simply. If some day my camera stop working ,they can also say again it is physical damage. there is something to do !!
The Apple Store person saw your iPhone. I did not.
Perhaps the Apple Store person even pointed out to you how they know the iPhone was damaged. That person did tell you it was from pressure. They would not make up a story.
No scratch,dent or bump..still apple calling it physical damage
