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iOS10 WiFi Keeps forgetting hidden network

I am on iPhone 5S iOS version 10.0.1 on T-Mobile network. At my work place we have hidden wifi network. It was working fine. But after my upgrade to iOS 10, the phone keeps forgetting the hidden network every time it goes another wifi network (say at home). My other colleagues who has iPhone 6 or 6s does not have any issues. Any help is appreciated.

iPhone 5s, iOS 10

Posted on Sep 20, 2016 3:34 PM

Reply
156 replies

Aug 6, 2017 6:07 PM in response to prasenjit.oracle

The only solution I could find for this was to go in & change my network name & password on my home wifi. This worked for me. What did NOT work for me was resetting network settings, then after that didn't work, trying to update to IOS 10.3.3, then after that didn't work, I selected "forget this network". None of these things worked & I would caution anyone trying to "forget this network" bc I'm not sure that is reversible. Anyways, after sitting on chat for 2 hours with no help, they wanted me to reset factory settings or take my phone in for repair. I decided to go a different route & tried my own option of renaming network & changing password & that worked! Hope it helps someone & avoids any more wasted chat time & money on repairs of overages!

Aug 23, 2017 7:55 AM in response to rocko262c

The OP said that restarting the phone and resetting network settings fixed it for him or her. That is all the Solved tag means. If it didn't work for you perhaps you have a different problem. I do not have a solution, because I don't have the problem. I rarely connect to hidden networks, but when I do they remember me. (My daughter has one in her house; I don't visit that often, but when I do my phone connects.)

Nov 13, 2017 1:19 PM in response to prasenjit.oracle

My wife's iPhone 5s and my iPad Air (both A7 devices) have this problem: they "forget" the wifi network's name (it's hidden) and password and don't auto join it anymore. My iPhone 6 (A8) doesn't have this problem. Weirder still is that my iPad never leaves the house and thus, is never away from the access point's (Airport Extreme 3rd gen) reach.


My wife is usually slow to catch wind of it when it happens, and unknowingly wastes all her cellular data allowance for the month. It's extremely frustrating and has been happening since iOS 10, I think. This problem is still alive and kicking on iOS 11.


I've tried everything and nothing has worked. I'm at my wit's end.

Sep 23, 2016 1:34 PM in response to prasenjit.oracle

Hello prasenjit.oracle,

I see from your post that your iPhone is not able to automatically re-connect to a hidden Wi-Fi network after you connect to a different network like your home Wi-Fi. I know this is a convenient feature, so I can see why you'd be reaching out for some help to resolve this. I'm happy to provide some direction!

As a first step, I'd recommend that you restart your iPhone before testing for the issue again. If the issue persists, I'd recommend that you reset network settings. To do this, go to Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.

Cheers!

Sep 23, 2016 2:23 AM in response to prasenjit.oracle

I'm getting this issue with both my 5S and iPad Mini 3. My workplace SSID is hidden but is a known network on both devices. The sequence of events is:


1. In Wifi Settings, select Other

2. Enter SSID

3. After a delay, "Unable to join network" message appears

4. Tap Cancel, and it joins the network anyway(!)

5. After an hour or so the connection drops and I have to go back to Step 1.


I've tried rebooting and resetting network settings on both devices with no effect. I'm also finding Bluetooth on the 5S to be almost useless, it cannot connect to a heart rate monitor and earphones at the same time without the HRM dropping connection. All this was fine under iOS 9. I hope Apple can fix this in a speedy update as it's costing me a fortune in mobile fees.

iOS10 WiFi Keeps forgetting hidden network

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