Mac OS sierra app is damaged

This is what I found on my Installer log after the last attempt.

„Sep 22 17:13:41 xxx-iMac osinstallersetupd[847]: Could not find package ref in any source for: com.apple.pkg.BaseSystemResources

Sep 22 17:13:41 xxx-iMac osinstallersetupd[847]: Could not find package ref in any source for: com.apple.pkg.Essentials

Sep 22 17:13:41 xxx-iMac osinstallersetupd[847]: Could not find package ref in any source for: com.apple.pkg.OSInstall”

I don`t have any clue, and the only solution I see now to have Sierra installed is to proceed to a clean install and try to put things back from the Time Machine. Earlier I did a very smooth install on my wife`s MB Air, which make me reconsider some of my previous affirmations - it may be something related to my machine only, or my apple account, or who knows what.

Onyx maintenance. For me it worked, eventualy. As simple as that. 😕 Installer run as it should, the installation process lasted as announced.

So... no need to take anything out from the installer package.

Well... Maintenance is a tab/ panel (you name it) in Onyx. You have there repair permissions (they say El Capitan doesn't need this anymore, but Onyx for El Capitan still has it so I run it), and rebuild indexes.

You know, macox is not an open source project so before trying to „hack” the installer, it is advisable to prepare/clean the machine so the new OS lays properly over the old one. I forgot this simple fact, my other day furry seems now ridiculous. Apple may have its sins, questionable sales polices/ choices or slappy jobs... or whatever (for instance bad firmware for newer Airports, or building expensive machines with strong processors and weak storage devices), but at least in this error on installer issue it was not company`s fault. A common maintenance procedure is required before launching the OS upgrade.

I get the same damaged message, I also don't get the option to download again and it doesn't show up in purchases. I have tried the "helpful" answer which allows me to go to install which says five minutes waiting but I also get the software cannot download to "null" and nothing happens. Completely stuck, I can't download again and I can't install what I've got.

Actually, I stand corrected. I got the installer to open, but then was told it couldn't install. I have a 13" 2014 MacBook Pro, so it's not like I fail the requirements. Gotta go, so I'll attempt this later.

Thanks, that worked for me. I don't understand what a Safari 10 update has to do with being able to update the OS, because that was the only update there. I specifically hadn't updated it because I had already done my final El Capitan clone and didn't want to change anything before the Sierra update.

It seems that the update contained more than Safari. Shouldn't a update to Safari not require a restart let alone need time to install. Something is fishy and apple didn't post in the update "Fix for macOS Sierra install bug". Are they allowed to do that without telling the user?

Hi,

My Mac is MacBook Pro (15-inch, Mid 2012), I havent recieved any Safari updates in the app store. And the problem of damaged install still exist even after re-downloading many times. Is there any way to get the missing safari update from the appstore to correct this issue.

Thanks,

vinay.

AGAIN. I encountered the error on install issue and I solved it running the usual maintenance scripts (rebuilding indexes/ launch services, cleaning system cache, repairing permissions - Onyx is an application (FREE) that gather all these routines under a single umbrella. Well... I was there, caught in an irritating loop of downloading, trying to install, deleting, rebooting on and on for several hours. The frustration brought me here in this forum (via Google), raving, spilling philosophically my frustration - it was for the first time in a long while when I hit such a nasty wall in my relation with an Apple machine. I cannot tell you who the culprit is, user`s machine or the installer - and I don`t have neither time, nor expertise to bother with this issue. But what I can do (for the vast minority of people who find themselves in the same pit of frustration as I was) is to share the solution that worked for me: MAINTENANCE, REBOOT, INSTALL (flawlessly.. phew!!!), ENJOY SIERRA.

Good luck!

Tried the approached to fix the error "This copy of the Install macOS Sierra application is damaged, and can't be used to install macOS."

But none of above, works for me.

Seeing following in my

Console logs:

∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞

∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞

Any suggestions on how to install the mac Sierra?

Same issue.. i.e. "This copy of the Install macOS Sierra application is damaged, and can't be used to install macOS."

And console logs:

∞∞∞∞∞∞∞∞∞∞∞∞∞

9/27/16 20:40:10.999launchd[1]: BUG inlibdispatch: 15G1004 - 1718 - 0x0

9/27/16 20:40:12.665 osinstallersetupd[861]: objc[861]: Class OSISProductManager is implemented in both /Applications/InstallmacOSSierra.app/Contents/Frameworks/OSInstallerSetup.frame work/Versions/A/Frameworks/OSInstallerSetupInternal.framework/Versions/A/OSInsta llerSetupInternal and /Applications/InstallmacOSSierra.app/Contents/Frameworks/OSInstallerSetup.frame work/Versions/A/Frameworks/OSInstallerSetupInternal.framework/Versions/A/PlugIns /OSInstallerCompatibility.bundle/Contents/MacOS/OSInstallerCompatibility. One of the two will be used. Which one is undefined.

9/27/16 20:40:12.665 osinstallersetupd[861]: objc[861]: Class IA_PKDownloader is implemented in both /Applications/InstallmacOSSierra.app/Contents/Frameworks/OSInstallerSetup.frame work/Versions/A/Frameworks/OSInstallerSetupInternal.framework/Versions/A/OSInsta llerSetupInternal and /Applications/InstallmacOSSierra.app/Contents/Frameworks/OSInstallerSetup.frame work/Versions/A/Frameworks/OSInstallerSetupInternal.framework/Versions/A/PlugIns /OSInstallerCompatibility.bundle/Contents/MacOS/OSInstallerCompatibility. One of the two will be used. Which one is undefined.

9/27/16 20:40:12.665 osinstallersetupd[861]: objc[861]: Class IA_PKDownloaderSpeedTracker is implemented in both /Applications/InstallmacOSSierra.app/Contents/Frameworks/OSInstallerSetup.frame work/Versions/A/Frameworks/OSInstallerSetupInternal.framework/Versions/A/OSInsta llerSetupInternal and /Applications/InstallmacOSSierra.app/Contents/Frameworks/OSInstallerSetup.frame work/Versions/A/Frameworks/OSInstallerSetupInternal.framework/Versions/A/PlugIns /OSInstallerCompatibility.bundle/Contents/MacOS/OSInstallerCompatibility. One of the two will be used. Which one is undefined.

9/27/16 20:40:12.000 kernel[0]: hfs: mounted OS X Install ESD on device disk1s2

9/27/16 20:40:12.980 mds[69]:(Volume.Normal:2464) volume:0x7fdddd02e000 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/OS X Install ESD

The only way I was able to install it on the one computer that was causing me trouble was to use Disk Maker X (or do it manually) and create a bootable USB of Sierra and install from that. It is a workaround as opposed to a real fix, but it worked. It even worked with the "damaged" copy of the installer from that particular computer.

Did you try?

Step 1. Go to your applications folder.

Step 2. Find the installer for macOS Sierra.

Step 3. Right click on the installer and click "Show Package Contents".

Step 4. Click on folder named "Contents".

Step 5. Then Click on the folder named "SharedSupport".

Step 6. Delete the file named "InstallInfo.plist".

Step 7. Enter your administer password to confirm.

Step 8. Now open the installer.

I did the below suggested steps, now error is not coming but the installation is struck at the "Install macOS" window after accepting the policies and the selecting the drive to install, on the screen it says About 5 mins remaining but nothing is happening even after 1 hour also.

Step 1. Go to your applications folder.

Step 2. Find the installer for macOS Sierra.

Step 3. Right click on the installer and click "Show Package Contents".

Step 4. Click on folder named "Contents".

Step 5. Then Click on the folder named "SharedSupport".

Step 6. Delete the file named "InstallInfo.plist".

Step 7. Enter your administer password to confirm.

Step 8. Now open the installer.

I had the exact same problem with getting the dialog saying that the app was damaged. As I write this to you I am installing macOS Sierra. I achieved this by downloading a program called OnyX from Titanium Software. Be very careful what you do with this program by reading the help files carefully. It will fix whatever might be jacked up on your system prohibiting you from installing Sierra. Good luck and may the force be with you!