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Mac OS sierra app is damaged

Hi


I have tried multiple times to download the OS but every time i get message that


This copy of the Install macOS Sierra.app application is damaged, and can't be used to install macOS.


I have validated that i have enough RAM and diskspace when download happens. More than 3 GB RAM and 35 GB disk space is available.


MacBook Pro (Retina, 13-inch, Mid 2014) 2.6 GHz Intel Core i5


Thanks

Vishal

MacBook Pro with Retina display, OS X El Capitan (10.11.6)

Posted on Sep 20, 2016 3:39 PM

Reply
Question marked as Best reply

Posted on Sep 29, 2017 8:58 AM

I think I have the answer.


Summary

1. Turn off SIP

2. Install High Sierra

3. If you enjoy pain, turn SIP back on.


Detailed steps

1. Restart the computer

2. Immediately hold down CMD+R and release it when the Apple logo appears.

3. Select Utilities | Terminal from the menu bar

4. On the command line type “csrutil disable”

5. On the command line type “reboot”

6. Download and install High Sierra


If you enjoy pain in your nether region, repeat steps one through five, but type “csr enable" in step four. We’ve been running OS X without anything resembling SIP for years and years, so it is probably safe to run without it.

97 replies

Sep 22, 2016 7:02 AM in response to Paclypse71

First you spend a lot of money, now a lot of time. It`s a bit cynical.

I don`t have a solution, I have a machine, 2015 iMac, they sell and they put on it SIPs and so many paranoids layers of precaution and protection, and I think they should know, after so many betas and tests, what might be going wrong with this upgrade. And this doesn`t seem an exotic issue, my guess is that more will come out with the very same complains we have here. As it seems Apple has change something in the way this OS upgrade works. I wish they had levelled the work with the publicity they made.

Sep 22, 2016 3:05 PM in response to Paclypse71

This is what I found on my Installer log after the last attempt.


„Sep 22 17:13:41 xxx-iMac osinstallersetupd[847]: Could not find package ref in any source for: com.apple.pkg.BaseSystemResources

Sep 22 17:13:41 xxx-iMac osinstallersetupd[847]: Could not find package ref in any source for: com.apple.pkg.Essentials

Sep 22 17:13:41 xxx-iMac osinstallersetupd[847]: Could not find package ref in any source for: com.apple.pkg.OSInstall”


I don`t have any clue, and the only solution I see now to have Sierra installed is to proceed to a clean install and try to put things back from the Time Machine. Earlier I did a very smooth install on my wife`s MB Air, which make me reconsider some of my previous affirmations - it may be something related to my machine only, or my apple account, or who knows what.

Sep 23, 2016 7:10 AM in response to Paclypse71

Well... Maintenance is a tab/ panel (you name it) in Onyx. You have there repair permissions (they say El Capitan doesn't need this anymore, but Onyx for El Capitan still has it so I run it), and rebuild indexes.

You know, macox is not an open source project so before trying to „hack” the installer, it is advisable to prepare/clean the machine so the new OS lays properly over the old one. I forgot this simple fact, my other day furry seems now ridiculous. Apple may have its sins, questionable sales polices/ choices or slappy jobs... or whatever (for instance bad firmware for newer Airports, or building expensive machines with strong processors and weak storage devices), but at least in this error on installer issue it was not company`s fault. A common maintenance procedure is required before launching the OS upgrade.

Sep 23, 2016 9:31 AM in response to Thubredhal

I get the same damaged message, I also don't get the option to download again and it doesn't show up in purchases. I have tried the "helpful" answer which allows me to go to install which says five minutes waiting but I also get the software cannot download to "null" and nothing happens. Completely stuck, I can't download again and I can't install what I've got.

Mac OS sierra app is damaged

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