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My brand new Iphone7 seems to have bluetooth problems in my car. Everything works but the sound drops sometimes (often) when I listen to music. I didnt have this issue wiyh my 6s and IOS10. I tried to reset everything but the problem persists. The iPhone is recognized by the radio inmy Toyota, but the sound drops just as it was a radio in a tunnel.
iPhone 7, iOS 10
I provided this to the techs weeks ago, but it seems like there was no headway. So here are the results of my trials for everyone to read:
I work in an environment where I have access to soundproof rooms. The walls are steel with padding and are about 6" thick (solid). These are "dead spots" for wireless in my building, which I surveyed and had to plan around because of the walls. I also work with deploying a lot of iOS devices, so most of my colleagues have an iPhone.
Testing environment:
I tested the area with an OptiView XG using AirMagnet Spectrum XT software. This device and software is used to measure the amount of Radio Frequency (RF) radiation in a given area to troubleshoot issues with wireless, and to help design wireless networks for large corporations. This helped me to ensure that there were no stray 2.4GHz interferers while testing, meaning that the only devices emitting 2.4GHz band RF were the "Devices" listed below (Beats Pill, Plantronics Backbeats, Braven BRV-1) and the phones.
Additionally, I tested the cars listed below in several environments with and without interferers nearby. These were less controlled, however mirrored the exact same results.
Stuttering/Skipping:
To show an example of the skipping sound that I am referring to, please take a look at this video: https://www.youtube.com/watch?v=kGHFDRVA958
Bluetooth devices tested:
iPhones tested:
As you can see, the issues are localized to the GSM models using the new Intel modems. This further solidifies the belief that there is an existing hardware issue and not a problem with software, interference, or other manufacturer's devices. I'm not sure what else I can do to troubleshoot with the Apple reps, but after spending upwards of $5000 with Apple in 2016, I can't help but to feel neglected.
What I would like answered that I have not seen yet online is that I have the new iphone7 and my mercedes as well as my toyota do not even come up to be recognized on the phone so how is anyone even getting connected? Apple needs to fix this are people at apple not aware of this problem? I will be going back to galaxy just so that I can connect to my car because that is ridiculous.
I have this problem on 2013 Subaru Forester and iPhone 7 (iOS 10.1.1). The entertainment system is the Harmon-Kardon branded Fujitsu-ten unit. Bluetooth would drop periodically or change "speeds" on playback so audio would speed up or slow down like a warped vinyl record. This problem for me, as frustrating as it is, seems to last about 10 minutes. After that, it appears to synch properly and the issue disappears until the next time I start the car.
As was mentioned by others, I suspect the Bluetooth protocol on the Subaru is outdated but cannot be updated short of buying a new stereo or car.
Incidentally, I also had this problem iPhone 6 (iOS 9 and 10).
I just got the iPhone7 & my 2011 Escape won't even FIND it. No issues with anything dropping out because they won't connect. Needless to say I'm NOT HAPPY!
I'm ready to give up.
Apple's techs won't respond to me via email anymore, there has been no resolution since I opened a support case 77 days ago, and it seems like the root cause of this problem is being obfuscated from the public. This thread was deleted for days until a few posts on Reddit and MacRumors brought up that it was missing; yesterday it magically showed up again?
There are consumer protection laws which apply to electronics that require defects to be remedied in a timely manner. This is unreal.
I agree - the fact that Apple hasn't even acknowledged this issue or provided any kind of update is garbage.
However, there's a new iOS coming next week so let's be hopeful that it might fix or improve things.
I can say that public updates have NOT resolved the issue of Audio Skips and thus my only resolution on my AT&T iPhone 7 Plus is to turn off LTE. As in 4G mode things run smooth. Glad I am paying a premium price for low end products.
I have a 2014 Ford Fusion. I googled how to connect iphone7 with Ford Fusion.
Ford's website had step by step instructions and after two tries it worked. I used to have an IPhone 5s and there were no issues. I think the issue is that sync was looking for that device.
Good Luck.
Everyone, can you reply (or can we do a poll on these forums?) on what carrier model you are using? I am on AT&T with an AT&T locked iphone 7+ - I am willing to find a verizon version on craigslist and sell mine JUST to get around this issue. Have we confirmed Verizon version is having issues too?
AT&T 7 Plus
I have a Verizon 7+ 128gb having the same issues, I think both models are affected
Sorry.
Carrier=Verizon
phone=IPhone 7plus
Car=2014 Ford Fusion Microsoft Sync
Resolution=google Connect iphone7 to Ford.
Step by step instructions for working through sync.
AT&T 128GB iPhone 7 Plus
Your issue is slightly different. If you don't have the audio stuttering issue, it's not the same problem everyone is talking about.
I am having the issue, my phone is as follows:
iPhone 7 Plus, 128GB, AT&T
LOL - well, there goes that option. I know someones theory was around the modem that was being used (GSM vs CDMA). I have even been looking at 6S+ on clist. Going 4G just is ludicrous - and it "seems" to impact battery life.
I think people are talking about two different issues here. Some are having problems connecting to their car. That is a separate issue from the audio cutting out that others are discussing. From what I've observed, the audio cutout issue seems to be more prevalent for users with the Intel modem (AT&T and T-Mobile). However, I don't think I've seen anyone complain about audio cutouts on the T-Mobile version. Most posts I've seen are from users with the AT&T model who are experiencing the cutout issue.
iPhone7 Bluetooth issue in the car
