iPhone7 Bluetooth issue in the car

My brand new Iphone7 seems to have bluetooth problems in my car. Everything works but the sound drops sometimes (often) when I listen to music. I didnt have this issue wiyh my 6s and IOS10. I tried to reset everything but the problem persists. The iPhone is recognized by the radio inmy Toyota, but the sound drops just as it was a radio in a tunnel.

iPhone 7, iOS 10

Posted on Sep 21, 2016 4:03 AM

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707 replies

Dec 13, 2016 8:27 AM in response to Richard Oberndorf

Yes I hold it in my hand while I drive. No, I don't hold it in my hand! I lay the phone on the seat in my car and for over 30 minutes no skips. This has gone on for days. Then if I put it back in the Car Mount and the skips return. I notices that anything metal remotely close to the phone causes interference. I did not have this issue with any phone prior to the iPhone 7 plus.

Dec 13, 2016 10:27 AM in response to Bronco Nation

Same exact issue here since Day 1 with the iPhone 7 Plus, AT&T. My car is older (2005 Accord), but I have a newer, Pioneer bluetooth radio (FH-X720BT) that I installed in it less than a year ago. Never had a problem with the iPhone 6 but now the 7 Plus bluetooth audio skips/drops out quite frequently.


10.2 did not make it any better at all. It doesn't matter if I have the phone in a stand, in my hand, or on the passenger seat.

Dec 13, 2016 8:39 PM in response to brunowajskop

I have the iPhone 7 Plus 128GB (AT&T). Got it Day 1. The Bluetooth drops out all the time in my 2011 Prius. It happens while listening to the Podcasts app (streaming and downloaded podcasts). It happens while listening to Music (downloaded music, using Apple Music, and using iCloud Music Library).


Often it is a half to a full second of silence. Sometimes it will cut in and out 3 or 4 times in quick succession.


It seems to be worse when I have Facebook, Slack and/or Google Maps on in the background. I've taken to turning off all non-essential apps while listening as a test. I will just leave Reminders, Safari and the audio app open. It hasn't completely eliminated the problem, but it does seem a bit better.


I was about to take the phone into the Apple Store for an exchange, but the release of iOS 10.2 (and its mention of improved BT) convinced me to wait a few days. It hasn't helped, and I'm considering taking it In tomorrow. But after reading the last few pages, it doesn't seem like it will help either.

Dec 14, 2016 8:03 AM in response to michaelc

Dec. 14 Morning Test:

  • iPhone 7 Plus (iOS 10.2, AT&T, 128GB) was not restarted in the morning. I haven't restarted for at least 24 hours.
  • Played Apple Music Radio station (using Music app) through the iPhone's speaker at home. Did not use Bluetooth. No drops, everything sounded fine.
  • Got into 2011 Prius and started playing the same station through car's stock radio via Bluetooth.
  • Quit Facebook, Slack and other non-essential apps.
  • Only apps running were Music, Phone, Reminders and Evernote.
  • Music stutters once.
  • Drove 15 minutes to work with ZERO drops or stutters.
  • Within sight of my office, I accidentally tap the Podcasts app. The app turns on, and the music immediately starts to stutter.
  • I quickly quit the Podcasts app.
  • Music stutters and drops a few more times. After about 15 seconds, regular playback resumes.
  • No more stuttering for the remaining 5 minutes it takes to park and leave the car.


I will do more testing with both the Music and Podcasts apps (separately) and report back.

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iPhone7 Bluetooth issue in the car

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