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Level 1

38 points

[iPhone 7 Plus] Apps not downloading

Hi all,

So I restored my iPhone from backup but found that none of my apps were downloading, they were just stuck on 'waiting' for like 2 hours.

I then set the phone up as new in the hopes of then just being able to download apps new. However that has failed too.

I've found that the app store in general is not really working properly with none of the pictures loading, and it taking ages to search for stuff. This is kinda weird considering my internet is perfectly fine on my MAC nearby.

Any thoughts?

OS X Mountain Lion (10.8.1)

Posted on Sep 21, 2016 12:15 PM

Best reply

Demo

Level 10

166,500 points

Posted on Jan 9, 2017 5:47 PM

If you still have the problem, try this. Turn WiFi off or turn Airplane Mode on which accomplishes the same thing. Force restart your phone, then turn WiFi on or Airplane Mode off. Then try to download again.

In order to force restart your phone....on an iPhone 7 or iPhone 7 Plus: Press and hold both the Sleep/Wake and Volume Down buttons for at least ten seconds, until you see the Apple logo. On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.

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32 replies

dtsteinb

Level 1

17 points

Nov 2, 2017 10:49 AM in response to DWStorm

I have the same issue on my iphone 7. I am in the app store trying to update apps and it just spins. The only things that works is to reboot the phone.

Nov 7, 2017 1:52 PM in response to DWStorm

I am having this same exact problem I’m not using WIFI and I’m using 4G LTE AT&T unlimited data but even on WiFi nothing works!

[iPhone 7 Plus] Apps not downloading