safari 10 unable to download Gmail attachments

Since upgrading to Safari 10 when I click the download link in a Gmail attachment it doesnt work. Other files download just fine.


I tested downloading Gmail attachments with Firefox and it works fine.


How do I fix this?

iMac (Retina 5K, 27-inch, Late 2014), OS X El Capitan (10.11.5)

Posted on Sep 21, 2016 11:01 AM

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20 replies

Oct 19, 2016 11:14 AM in response to Bradford Bosley

I think the issue arises from how gmail is now integrated with google drive. For *.pdf or *.jpg files, the right click and save as option works fine. For *.doc or *.xlsx however, the download link actually points to a google doc (stored on your google drive?), thus right clicking to "save linked document as" doesn't work. It's just a hyperlink and not the actual file.


Practically speaking, just click through to "Organize in Drive" and you can download the file directly from that page without issue. Not ideal, but hopefully someone on the Safari team fixes this soon.

Dec 23, 2016 8:31 AM in response to Bradford Bosley

I've had this problem as well, and disabling Google labs features seems to help. There are a number of ways to do this, but the easiest for me was to replace "#inbox" with "?labs=0" in the URL in the address bar (this was easiest, because I have multiple accounts, and if you do too and I give you a complete URL, it could be for the wrong account (the number following "u/" in the address bar) and you'd have to edit the URL anyway).


With labs disabled, I was able to download. Then I changed my gmail settings to disable all lab features except the one or two most important to me - downloads still work with labs otherwise enabled.


In short, I wasn't able to pin down which Google labs feature was the culprit, but it seems like one was....

Good luck!

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safari 10 unable to download Gmail attachments

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