Mails missing or invisible in personal folders since Sierra upgrade

My emails have disappeared from the Personal Folders in Mail since macOS Sierra upgrade from the previous El Capitan version, indeed the personal folders themselves seem to be missing or invisible.


New emails that have arrived subsequently, for which I have Rules set up to move the email to a sub folder in my Personal Folders seem to magically recreate or reveal the part of the folder hierarchy necessary to reveal or recreate the destination subfolder AND reveal not just the new email but also all of the other emails that were previously in taht folder. However, the email and its sisters in that sub folder are only actually visible after I have exited and reopened the Mail App.


Very weird.


Has anybody else had a similar issue and / or found a solution?

iMac, macOS Sierra (10.12), 250GB SSD + 1TB HD

Posted on Sep 21, 2016 1:37 PM

Reply
28 replies

Jan 23, 2017 2:35 PM in response to muzz63

January 2017,

I upgraded to Mac Sierra this month and lost all messages in my folders.

for a couple of days I fiddled about until i read Ibz which talked about Mail

filters and a glitch when installing Sierra.

I followed the instruction and bingo all is well

Go to Mail - View - disable filters, then go to each Mailbox , click on it and then Command L,

worked perfectly.


Thank you very very much

Apr 9, 2017 1:08 PM in response to dianeoforegon

After a recent OS update I ran into this issue.

This post along with the screen shots, saved my day and sanity! I only needed to import one folder and the rest appeared! Never needed to use EmailChemy either.


BTW — Earlier I had spoken to someone at Apple support who told me I was out of luck. So happy I listened to my gut and persisted until finding this thread.

Apr 15, 2017 5:25 PM in response to collumend

I had the same problem where my personal mailboxes (that I had created prior to even installing El Capitan and that had been under On My Mac in Mail) just disappeared several weeks after upgrading to Sierra. I did some of what muzz63 did. I created a new mailbox under On My Mac, since On My Mac had disappeared as well. I searched in ~/Library/Mail/V4 and found all my mailboxes I had previously created in a folder in V4. (FYI to find ~/Library/Mail, open Finder, click on Go, click on Go to Folder, type in ~/Library/Mail.) I also had a V2 folder but there really wan't anything in it. There was no V3 folder. Since I now knew were my mailboxes were in the V4 folder, I noted the long name of that folder (it consists of letters and numbers - example: FFD2538B-3FCC-4194-9195-A1D3F3D28075[boat.mbox] with boat.mbox being the name of the mailbox). I skipped all the part that muzz63 did of opening the Time Machine from Finder, dragging the smallest file from the backup of El Capitan, etc. From finding out the file name in ~/Library/Mail/V4, I went directly to opening up Mail. I clicked on File, and then clicked on Import Mailboxes. I clicked on Apple Mail, clicked on Continue. (Since you hopefully just searched ~/Library, a box should open with the Library and its folders located therein, or it should be listed in Recent Places.) I scrolled down to Mail and clicked on Choose. I unchecked all the boxes except for those of the files of the mailboxes I wanted to import (example: FFD2538B-3FCC-4194-9195-A1D3F3D28075[boat.mbox], etc.), and then I clicked on Continue. All the mailboxes I imported were put in a folder called Import under On My Mac in Mail. I then just moved those mailboxes out of the folder and directly under On My Mac. Everything was back that had been there for years.


It may have been a filter was set, but when I am in Mail and go to View, there is nothing about disabling filters.

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Mails missing or invisible in personal folders since Sierra upgrade

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