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Question: iphone7 attempting data recovery

Not sure what happened. I was talking on my new iphone 7 and it turned off and restarted. Now it is saying "attempting data recovery". I was upgrading to 10.01 from 10.0

Mac OS X (10.7)

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Sep 23, 2016 6:58 PM in response to Mike Walker1 In response to Mike Walker1

My iPhone 7 had the same issue, twice:

1) Update from 10.0.0 to 10.0.1 by iTunes after restore from an iPhone 6 backup

2) Update from 10.0.1 to 10.0.2 by iTunes but with no backup restore

*Windows 10

The "attempting data recovery" screen took a relatively long time(maybe 10 minutes), and it followed a prompt "press home to recover".

During the process, iTunes was giving a message called "iTunes could not connect to the iPhone because it is locked with a passcode" and did nothing revolves data restore/recovery.

When the update completed, my iPhone seemed to be back to normal.

Although English is not my native language, the words "attempting" and "recovery" bothered me, sounds like there was some "failure" occurred, I searched the web and found nothing, I think maybe this is new from iOS 10.

I will appreciate it if someone can give some information about why this is happening.

Thanks!

--------------------------------------

P.S. There was no any failure appeared on iTunes side except the passcode thing, iTunes status:

Extracting software ->

Backing up iPhone 7 ->

Preparing iPhone for software update ->

verifying updated iPhone software ->

Updating iPhone software ->

verifying updated iPhone software(again)->

Updating iPhone firmware->

iTunes could not connect to the iPhone... , at the same time, "attempting data recovery" happened on iPhone side.

Question marked as Helpful

Oct 1, 2016 12:40 PM in response to Briansyddall In response to Briansyddall

i have really an issue the iPhone 7 plus is after auto recovery and downloading latest iOS just looping in "Attempting data recovery" and then it shows "click home button" and enter passcode, reenter passcode and then it starts allover again "Attempting data recovery". How do i get out of here, did anyone experience this ?

Question marked as Helpful

Sep 23, 2016 4:09 AM in response to Mike Walker1 In response to Mike Walker1

I had the same issue. I restored my iPhone 6S backup to my new iPhone 7. iTunes then asked to update to 10.0.1. After rebooting, the phone appeared to fail the validation step and then went into "attempting data recovery". After completing, the phone appears to work fine, and reports 10.0.1 installed.

Question marked as Helpful

Sep 24, 2016 1:17 PM in response to Mike Walker1 In response to Mike Walker1

So I have an iPhone 7 128GB & when I got the phone I updated from 10.0.0 to 10.0.1, using iTunes on Windows 10, before restoring from a backup. On the final boot up I got a screen saying "Attempting data recovery"


When 10.0.2 released, I did the same thing. iTunes update on Windows 10. Update completes, final reboot & again "attempting data recovery"


My roommate has an iPhone 7 Plus 128GB. Going from 10.0.0 to 10.0.1 via iTunes on their Windows 10 machine (but a different computer) did the same thing (though they restored from backup first). They then updated over-the-air to 10.0.2 but did NOT see the "attempting data recovery" screen. So 10.0.0 to 10.0.1 via iTunes = "attempting data recovery", 10.0.2 via OTA = no "A.D.R" screen.


I did call Apple, but they say this was how the new iOS does it now. So I pulled my iPhone 6 out (as I'm still waiting to send it to AT&T) & did the update from 10.0.1 to 10.0.2. I did not get the "Attempting Data Recovery" screen at all. So it can't be the iOS version.


I called Apple a 2nd time & they said they would flag it, but that I shouldn't worry. Personally I don't think this is normal behavior.

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Sep 22, 2016 2:32 PM in response to Mike Walker1 In response to Mike Walker1

Hi Mike Walker1,

I see that you're unable to use your iPhone due to a message that says "attempting data recovery". I'd like to help you get things working again.

If your iPhone is getting stuck during startup, take a look at this website for guidance:

If your iPhone, iPad, or iPod touch won't turn on - Apple Support
Take care!

Sep 22, 2016 2:32 PM

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Question marked as Helpful

Sep 23, 2016 4:09 AM in response to Mike Walker1 In response to Mike Walker1

I had the same issue. I restored my iPhone 6S backup to my new iPhone 7. iTunes then asked to update to 10.0.1. After rebooting, the phone appeared to fail the validation step and then went into "attempting data recovery". After completing, the phone appears to work fine, and reports 10.0.1 installed.

Sep 23, 2016 4:09 AM

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Sep 23, 2016 2:14 PM in response to rotorbailey In response to rotorbailey

Hi, My iPhone 7 just did exactly the same.

Crashed after it downloaded iOS 10.0.1 during the verification stage.

Took an age to 'Recover Data' but all seems OK now and phone reports iOS version as 10.0.1 in settings.

Phone was restored from an iPhone 5 backup.

Sep 23, 2016 2:14 PM

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Question marked as Helpful

Sep 23, 2016 6:58 PM in response to Mike Walker1 In response to Mike Walker1

My iPhone 7 had the same issue, twice:

1) Update from 10.0.0 to 10.0.1 by iTunes after restore from an iPhone 6 backup

2) Update from 10.0.1 to 10.0.2 by iTunes but with no backup restore

*Windows 10

The "attempting data recovery" screen took a relatively long time(maybe 10 minutes), and it followed a prompt "press home to recover".

During the process, iTunes was giving a message called "iTunes could not connect to the iPhone because it is locked with a passcode" and did nothing revolves data restore/recovery.

When the update completed, my iPhone seemed to be back to normal.

Although English is not my native language, the words "attempting" and "recovery" bothered me, sounds like there was some "failure" occurred, I searched the web and found nothing, I think maybe this is new from iOS 10.

I will appreciate it if someone can give some information about why this is happening.

Thanks!

--------------------------------------

P.S. There was no any failure appeared on iTunes side except the passcode thing, iTunes status:

Extracting software ->

Backing up iPhone 7 ->

Preparing iPhone for software update ->

verifying updated iPhone software ->

Updating iPhone software ->

verifying updated iPhone software(again)->

Updating iPhone firmware->

iTunes could not connect to the iPhone... , at the same time, "attempting data recovery" happened on iPhone side.

Sep 23, 2016 6:58 PM

Reply Helpful (24)

Sep 23, 2016 6:54 PM in response to akipapa In response to akipapa

This is exactly what happened to me as well. Also on Windows 10, my original backup was from my 5s. Then from 10.0.1 to .2 the exact same. A little worrisome considering it has occurred twice now, but everything seems fine after updating. Very strange. I may try restoring from backup and doing an OTA update.

Sep 23, 2016 6:54 PM

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Sep 24, 2016 9:56 AM in response to The Hardy Hamster In response to The Hardy Hamster

So this morning I decided to update from iOS 10.0.1 to 10.0.2 but this time did it over the air (i.e. using software update in the iPhone settings) rather than using iTunes.

It worked perfectly - no 'attempting data recovery' or any other issues.

BTW I run iTunes on windows 10 with the anniversary update.

Sep 24, 2016 9:56 AM

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Sep 24, 2016 1:17 PM in response to Mike Walker1 In response to Mike Walker1

So I have an iPhone 7 128GB & when I got the phone I updated from 10.0.0 to 10.0.1, using iTunes on Windows 10, before restoring from a backup. On the final boot up I got a screen saying "Attempting data recovery"


When 10.0.2 released, I did the same thing. iTunes update on Windows 10. Update completes, final reboot & again "attempting data recovery"


My roommate has an iPhone 7 Plus 128GB. Going from 10.0.0 to 10.0.1 via iTunes on their Windows 10 machine (but a different computer) did the same thing (though they restored from backup first). They then updated over-the-air to 10.0.2 but did NOT see the "attempting data recovery" screen. So 10.0.0 to 10.0.1 via iTunes = "attempting data recovery", 10.0.2 via OTA = no "A.D.R" screen.


I did call Apple, but they say this was how the new iOS does it now. So I pulled my iPhone 6 out (as I'm still waiting to send it to AT&T) & did the update from 10.0.1 to 10.0.2. I did not get the "Attempting Data Recovery" screen at all. So it can't be the iOS version.


I called Apple a 2nd time & they said they would flag it, but that I shouldn't worry. Personally I don't think this is normal behavior.

Sep 24, 2016 1:17 PM

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Question: iphone7 attempting data recovery