iphone voicemail issues iOS 10

After a long time struggling with this issue I finally fixed it...clear your old deleted voicemails...at bottom of list of voicemails is where deleted voicemails go. Press "clear all" and the problem magically went away!

I did that months ago--wait a few days and see if it starts happening again. It did for me. I tried doing it again recently with the same result.

What's weird, though, is that it won't happen on every message, just usually the one I WANT to listen to (such is life).

Just an update. Again, I have an iPhone 7 with 10.2 .1 (14D27), 256GB with over 100GB available). AT&T service.

In addition to just about every other thing mentioned here and by both Apple and AT&T support people,

1) I had tried deleting all messages (and clearing all) on several occasions. It did not resolve my issue.

2) I was doing the work-around of trying to beat the inevitable collapse and instead hit the Share button and email myself my message(s) to listen in an alternate medium (can play directly from email on same phone).

I realized last week that I have been diligently doing backups since, and on each new version of the phone, had simply "restored from backup" since 2007, when I got my first iPhone (such a fan boy). Last week, I figured surely a fresh phone with no restored backup must be able to pass the clearly minimal testing the Apple peeps seemed to have done before realizing this latest POS.

Now this was a HUGE pain, and I am only now day-by-day adding back apps and going through the rigor of establishing identities/logging in to each (using encrypted iTunes backup model saves one from all that pain), but at least my voicemail appears to be working. Of course, the "cost" of me having to manually rebuild everything else on my iPhone makes this latest release of the phone app (and its crappy transcription feature) a total bust.

I hate to rain on your parade, but this happened to me within the first two weeks of getting a brand new iPhone SE in late December. I'm a fresh Android convert, so I didn't have a backup to restore from, though I did use Move to iOS.

I'm in Australia on the Telstra network and get exactly the same issue here. I get notifications of new voicemail but when I click on it it opens then closes before I have a chance to play it. Have to **** down the app and reopen and it works for one or two messages then starts again. Have also had the phone app freeze as well.

Done a clean install, hard reset, NW reset and still the same issues. Running iPhone 6S Plus 10.2.1. O updates so far have fixed this.

I doubt it's a network problem myself it seems like an IOS 10 issue as everything's worked fine before then.

Apple get of your a** confirm it's a problem and fix it. Don't blame networks when this happens in multiple countries.

Just a quick update. I sent some diagnostics to Apple and they said the wrong ones were sent. Went through the procedure again this morning with advanced tech support. Let's see what happens this time...

You can listen to voicemail message by selecting it then touch upload button in the message. Send it to yourself in WhatsApp, then play it on whatsapp. At least you will be able to hear your voicemail messages!

I tried one of the suggestions in this string and it consistently works. If you go to deleted messages, then swipe to delete one message then go back to voicemail, you are able to play back your voicemail. Unfortunately, you have to do this every time you have a voicemail you want to listen to. Just save those deleted messages - don't delete all.

I also noticed that any comments by Apple are suspiciously missing here....

So I just got a call from the advance tech. This is now (it wasn't originally) a "known" issue that the Apple engineers are "diligently working on." Until then he suggested I hold the number 1 and listen to my voicemails the old fashioned way. I have to admit I am less than thrilled. This was not the answer I wanted to hear, but I can't say that I am surprised either. Although it is surprising that it took six months for them to discover and acknowledge this bug...

Apple are trying to cover up a major fault. I have had the same issues on an iphone 6 and then 2 different iphone 7's. They are beta testing this new voicemail system on their customers in live time so we are guinea pigs. It's great until you can't retrieve tour clients voicemail's. It's not the carriers fault as I changed from Verizon to T-mobile and still had the issue. If you go into the store Apple refuse to acknowledge the problem but the reality is they are trying to fix the issue then release a software upgrade. The company has gone to crap if you ask me. Why have a phone if you can't make calls (happened with my first iphone 7) and can't check voicemail. Who wants voicemail in text anyway, not I!!

I get this problem periodically, when turning off and on and resetting network settings doesn't work. Try calling yourself from another phone and leaving yourself a message, this seems to force the voicemail that is sitting in purgatory to show up and work.

Another reason to delay "upgrading" your iOS if your phone is working just fine. This is clearly a software bug, not a carrier bug (different carriers, same problem) or hardware issue (VM was working fine before). Apple just released an iOS update (10.2.1) but that didn't fix it, which was really disappointing. Along with the "30% battery" iPhone bug and the Touch Bar MacBook random crashes and strange things appearing in strange places, Apple software is just crap. Complete disaster since Tim Cook. I can't believe this only just now a "known" issue.

I have had this issue since the iOS 10 update back in fall 2016. After spending numerous hours with Apple staff on the phone, in person, and in chat and trying everything from changing my SIM card, to buying the new iPhone 7, to resetting everything on my phone (and I mean everything), I've finally figured out how to get rid of this issue once and for all from my life. Throw your phone into a river. My life has become so much more fulfilled. Anyone I know who really needs to get in touch with me has my email or home number or even address. I've saved endless hours that would have been spent on searching for the elusive answer to this simple fix and spent it on planting a garden in my backyard. Every now and then, my right thumb twitches and does a series of "ghost clicks" reimagining what it was like to use my visual voicemail, but I've harnessed the strength and agility acquired the past few months and have now become a local champion in my neighborhood bar playing thumb wrestling matches (30-1 over 3 months. That one loss was to someone with sweaty hands whose Touch ID could never read his prints properly). In short, getting rid of your phone seems to be the only answer to this ridiculous issue we have all now had for months and Apple keeps on avoiding it.

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i feel the same - had it on 6Plus & cannot get it on the 7. no one can help. i don't like speaking on phone - often cannot pick up due to background noise (spoiled by texting) - so, this is a problem.

LOL!! I think this is really the only sensible solution I have heard. No more griping about Apple support or iphone problems. As soon as I can, I'm throwing my iphone in the river to start a new life.