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All replies
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Helpful answers
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Sep 21, 2016 5:56 PM in response to JetEngr19by sberman,GPS works fine on my iPhone 7. Perhaps it has to do with how much you have zoomed your map. I have mine showing about 1½ miles from the top to bottom of the iPhone screen.
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Sep 21, 2016 6:05 PM in response to sbermanby JetEngr19,My screen seems to be zoomed about the same .... 1 1/2 miles. My blue dot is just moving all around the screen, sometimes jumping off of the screen. It didn't seem to be doing this over the weekend.
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Sep 21, 2016 6:53 PM in response to JetEngr19by David Jarsky,Not sure if you're a Verizon customer, but there appears to be an issue with the cellular signal dropping unexpectedly with iPhone 7 and 7 Plus. A Verizon technical support representative confirmed the problem and stated there's an open ticket with Apple. Users are reporting the issue from various parts of the country: Texas, South Carolina, Massachusetts. Here's the thread: Re: No signal iPhone 7 plus
Hopefully it's just a software patch that can be pushed out by Apple.
-David
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Sep 22, 2016 5:44 PM in response to David Jarskyby JetEngr19,I am an AT&T customer. I took my iPhone in to the Genius today and he replaced the phone.
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Sep 25, 2016 12:01 AM in response to JetEngr19by Mike Zanker,Also having this problem with my 7 plus. Is your replacement phone any better?
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Sep 25, 2016 6:29 AM in response to Mike Zankerby JetEngr19,So far, my replacement phone is better. In some locations, my location moves around a little bit. But it isn't bouncing around several miles like the old phone did. I am keeping a watchful eye on it and hoping that the new phone won't start acting like the old phone in a few more days.
On my old phone, I noticed that the location services icon at the top would frequently flicker off. Every time it did this, my location would completely jump off of the screen in Maps. It was also draining my battery because it was constantly resetting my location. Hopefully yours isn't doing that as well.
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Sep 25, 2016 7:20 AM in response to JetEngr19by Mike Zanker,Sounds like you've got a good replacement. Mine's not as bad as your original one was - it jumps around between my house and neighbouring houses a bit but we're only talking about a few 10s of yards, if that. It's just that my old 6S Plus was rock steady when it had locked on to my current position.
I used Waze to navigate to an address a few miles away this morning and it was fine, so I don't think it's worth getting it changed at the moment, unless it gets a lot worse.
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Sep 25, 2016 10:33 AM in response to Mike Zankerby JetEngr19,That is exactly how my new iPhone is acting. My iPhone 6 had a rock steady lock too. My iPad Pro does as well.
When I was in the Apple Store with the new iPhone, we tested the GPS and it was rock solid there. Once I upgraded to iOS 10.0.1, I noticed the bouncing around again. I hope it is just a software bug.
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Sep 25, 2016 12:33 PM in response to JetEngr19by heylookitsjon,★HelpfulSame here. Started when I got the 7, same day. I noticed it first in Pokémon Go, and then in all other apps using GPS. I talked to Apple Support several times to no avail, and finally visited the GB yesterday. They replaced my 7, and it was better only momentarily. I don't have this problem on my 6S which i haven't updated to iOS 10 so I have to assume it's an iOS 10 issue.
For reference I'm on Sprint, running iOS 10.0.2
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Sep 25, 2016 3:49 PM in response to JetEngr19by Ima_Klown,(Sprint) Same issue here. 6S was deadly accurate but 7 jumps around on all my GPS apps (Maps, Google Maps, Waze, Runkeeper, Pokemon Go). Genius Bar replaced my 7 today but the problem remains after loading from both my iCloud backup and a fresh install. Very frustrating!
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Sep 25, 2016 10:48 PM in response to JetEngr19by Mike Zanker,I upgraded my iPad Air 2 to iOS 10 last night and it is now doing the same thing - blue location dot jumping around, just like my iPhone 7 plus. Must be a software bug.
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Sep 27, 2016 5:03 AM in response to JetEngr19by TwiterZX,Hi, I'm having the same problem on my IPhone 7, since the first day and it was shipped with iOS 10.0.
The blue dot is constantly moving, and hallo indicating accuracy is constantly changing, switching between big and small circle.
This happens in the navigation free mode.
And when I ask for a direction, the "blue man icon" indicating the position doesn't move as I move. It refresh the position only when I walk for about a minute or more.
THis is really disappointing, when you start a navigation I have now 50% chance to go in the wrong direction and notice it only few minutes later because it does not update.
I'm no more trusting the iPhone 7 for directions, now I'm using my old iPhone 5, or my wife's iPhone 6S plus.
I Also tested on iPhone 6, all iPhones with iOS 10, I have the problem only with the iPhone 7!
Under iOS 10.0.2 there is a little improvement but the problem is still there.
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Sep 27, 2016 5:49 AM in response to JetEngr19by herreraj69,I am also having the same issue with Google Maps, Apple Maps, and Waze. GPS is way off. My old iPhone 6S with iOS 10 with very accurate and no issues at all, my wife's iPhone 6 with iOS 10 very accurate and no issues at all. Now iPhone 7 with iOS 10 and issues galore. Maps bouncing all over the place not updated while you are driving and not able to use maps at all on the iPhone 7. I did update to the latest beta 10.1 with no luck as the issues still remains. Hope fix in the works as this is very frustrating.
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Sep 27, 2016 3:28 PM in response to Ima_Klownby Ima_Klown,Not sure it matters but my issues were on two of the matte black models.