JetEngr19

Q: iPhone 7 GPS constantly changing in Maps

Is anyone having issues with GPS on the iPhone 7? In Maps, my "location" (i.e., blue dot) is jumping all around my current location. It doesn't seem to be getting a lock on my actual GPS location. I have noticed that it also affects other apps that use GPS.

iPhone 7, iOS 10

Posted on Sep 21, 2016 5:49 PM

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Q: iPhone 7 GPS constantly changing in Maps

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  • by sberman,

    sberman sberman Sep 21, 2016 5:56 PM in response to JetEngr19
    Level 8 (39,902 points)
    Sep 21, 2016 5:56 PM in response to JetEngr19

    GPS works fine on my iPhone 7.  Perhaps it has to do with how much you have zoomed your map.  I have mine showing about 1½ miles from the top to bottom of the iPhone screen.

  • by JetEngr19,

    JetEngr19 JetEngr19 Sep 21, 2016 6:05 PM in response to sberman
    Level 1 (15 points)
    Apple Watch
    Sep 21, 2016 6:05 PM in response to sberman

    My screen seems to be zoomed about the same .... 1 1/2 miles. My blue dot is just moving all around the screen, sometimes jumping off of the screen. It didn't seem to be doing this over the weekend.

  • by David Jarsky,

    David Jarsky David Jarsky Sep 21, 2016 6:53 PM in response to JetEngr19
    Level 2 (253 points)
    iPhone
    Sep 21, 2016 6:53 PM in response to JetEngr19

    Not sure if you're a Verizon customer, but there appears to be an issue with the cellular signal dropping unexpectedly with iPhone 7 and 7 Plus. A Verizon technical support representative confirmed the problem and stated there's an open ticket with Apple. Users are reporting the issue from various parts of the country: Texas, South Carolina, Massachusetts. Here's the thread: Re: No signal iPhone 7 plus

     

    Hopefully it's just a software patch that can be pushed out by Apple.

     

    -David

  • by JetEngr19,

    JetEngr19 JetEngr19 Sep 22, 2016 5:44 PM in response to David Jarsky
    Level 1 (15 points)
    Apple Watch
    Sep 22, 2016 5:44 PM in response to David Jarsky

    I am an AT&T customer. I took my iPhone in to the Genius today and he replaced the phone.

  • by Mike Zanker,

    Mike Zanker Mike Zanker Sep 25, 2016 12:01 AM in response to JetEngr19
    Level 1 (13 points)
    Safari
    Sep 25, 2016 12:01 AM in response to JetEngr19

    Also having this problem with my 7 plus. Is your replacement phone any better?

  • by JetEngr19,

    JetEngr19 JetEngr19 Sep 25, 2016 6:29 AM in response to Mike Zanker
    Level 1 (15 points)
    Apple Watch
    Sep 25, 2016 6:29 AM in response to Mike Zanker

    So far, my replacement phone is better. In some locations, my location moves around a little bit. But it isn't bouncing around several miles like the old phone did. I am keeping a watchful eye on it and hoping that the new phone won't start acting like the old phone in a few more days.

     

    On my old phone, I noticed that the location services icon at the top would frequently flicker off. Every time it did this, my location would completely jump off of the screen in Maps. It was also draining my battery because it was constantly resetting my location. Hopefully yours isn't doing that as well.

  • by Mike Zanker,

    Mike Zanker Mike Zanker Sep 25, 2016 7:20 AM in response to JetEngr19
    Level 1 (13 points)
    Safari
    Sep 25, 2016 7:20 AM in response to JetEngr19

    Sounds like you've got a good replacement. Mine's not as bad as your original one was - it jumps around between my house and neighbouring houses a bit but we're only talking about a few 10s of yards, if that. It's just that my old 6S Plus was rock steady when it had locked on to my current position.

    I used Waze to navigate to an address a few miles away this morning and it was fine, so I don't think it's worth getting it changed at the moment, unless it gets a lot worse.

  • by JetEngr19,

    JetEngr19 JetEngr19 Sep 25, 2016 10:33 AM in response to Mike Zanker
    Level 1 (15 points)
    Apple Watch
    Sep 25, 2016 10:33 AM in response to Mike Zanker

    That is exactly how my new iPhone is acting. My iPhone 6 had a rock steady lock too. My iPad Pro does as well.

     

    When I was in the Apple Store with the new iPhone, we tested the GPS and it was rock solid there. Once I upgraded to iOS 10.0.1, I noticed the bouncing around again. I hope it is just a software bug.

  • by heylookitsjon,Helpful

    heylookitsjon heylookitsjon Sep 25, 2016 12:33 PM in response to JetEngr19
    Level 1 (9 points)
    iPhone
    Sep 25, 2016 12:33 PM in response to JetEngr19

    Same here. Started when I got the 7, same day. I noticed it first in Pokémon Go, and then in all other apps using GPS. I talked to Apple Support several times to no avail, and finally visited the GB yesterday. They replaced my 7, and it was better only momentarily. I don't have this problem on my 6S which i haven't updated to iOS 10 so I have to assume it's an iOS 10 issue.

     

    For reference I'm on Sprint, running iOS 10.0.2

  • by Ima_Klown,

    Ima_Klown Ima_Klown Sep 25, 2016 3:49 PM in response to JetEngr19
    Level 1 (4 points)
    Sep 25, 2016 3:49 PM in response to JetEngr19

    (Sprint) Same issue here.  6S was deadly accurate but 7 jumps around on all my GPS apps (Maps, Google Maps, Waze, Runkeeper, Pokemon Go).  Genius Bar replaced my 7 today but the problem remains after loading from both my iCloud backup and a fresh install.  Very frustrating!

  • by Mike Zanker,

    Mike Zanker Mike Zanker Sep 25, 2016 10:48 PM in response to JetEngr19
    Level 1 (13 points)
    Safari
    Sep 25, 2016 10:48 PM in response to JetEngr19

    I upgraded my iPad Air 2 to iOS 10 last night and it is now doing the same thing - blue location dot jumping around, just like my iPhone 7 plus. Must be a software bug.

  • by TwiterZX,

    TwiterZX TwiterZX Sep 27, 2016 5:03 AM in response to JetEngr19
    Level 1 (4 points)
    iPhone
    Sep 27, 2016 5:03 AM in response to JetEngr19

    Hi, I'm having the same problem on my IPhone 7, since the first day and it was shipped with iOS 10.0.

    The blue dot is constantly moving, and hallo indicating accuracy is constantly changing, switching between big and small circle.

    This happens in the navigation free mode.

    And when I ask for a direction, the "blue man icon" indicating the position doesn't move as I move. It refresh the position only when I walk for about a minute or more.

    THis is really disappointing, when you start a navigation I have now 50% chance to go in the wrong direction and notice it only few minutes later because it does not update.

     

    I'm no more trusting the iPhone 7 for directions, now I'm using my old iPhone 5, or my wife's iPhone 6S plus.

    I Also tested on iPhone 6, all iPhones with iOS 10, I have the problem only with the iPhone 7!

    Under iOS 10.0.2 there is a little improvement but the problem is still there.

  • by herreraj69,

    herreraj69 herreraj69 Sep 27, 2016 5:49 AM in response to JetEngr19
    Level 1 (4 points)
    iPhone
    Sep 27, 2016 5:49 AM in response to JetEngr19

    I am also having the same issue with Google Maps, Apple Maps, and Waze.  GPS is way off.  My old iPhone 6S with iOS 10 with very accurate and no issues at all, my wife's iPhone 6 with iOS 10 very accurate and no issues at all.  Now iPhone 7 with iOS 10 and issues galore. Maps bouncing all over the place not updated while you are driving and not able to use maps at all on the iPhone 7.  I did update to the latest beta 10.1 with no luck as the issues still remains.  Hope fix in the works as this is very frustrating.

  • by Ima_Klown,

    Ima_Klown Ima_Klown Sep 27, 2016 3:28 PM in response to Ima_Klown
    Level 1 (4 points)
    Sep 27, 2016 3:28 PM in response to Ima_Klown

    Not sure it matters but my issues were on two of the matte black models.