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Cannot print after upgrade to Sierra

After upgrading to macOS Sierra yesterday, I have been unable to print to my Canon Pixma MX892. The Canon website says there are no driver updates for this OS. When I try to print, I get a "filter failed" error and my printer spits out an empty sheet of paper.


Eventually, I am notified that cgpdftoraster has crashed.

MacBook Pro (17-inch Early 2011), iOS 10

Posted on Sep 22, 2016 12:25 AM

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Question marked as Top-ranking reply

Posted on Sep 22, 2016 1:15 AM

Taken from Canon website:


"Canon is working with Apple to resolve certain compatibility issues between Mac OS X Sierra v10.12 and printer drivers for Canon PIXMA inkjet printers.

Every effort is being made to resolve these issues.

We deeply apologize for any inconvenience you may experience.

Please refer to ourKnowledge Base article on how to print successfully with Mac OS X v10.12."

26 replies

Oct 13, 2016 1:40 AM in response to patnkatng

I found a better fix for the Canon printer filter error. (Canon's solution did not work for me).

In system preferences open Printers & Scanners.

Control + click the printer in the left panel. This will erase the printers.

Then click the "+" symbol at the bottom of that same panel, and re-select your printer.

I used the type "secure air print".

As soon as I did that, the Filter error disappeared and the printer worked normally.

Oct 13, 2016 5:00 AM in response to patnkatng

Canon Australia released an Air Print update for my MG 4160 on the 10 th October 2016. The update is marked Mac OS Sierra compatible. This update must be performed while the printer is attached via a usb cable from your computer. The update contained firmware updates which updated all printer functions. Printer now prints as normal. I hope this works in your case.

Cannot print after upgrade to Sierra

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