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MacOS Sierra - time machine stuck preparing backup on Network devices

Since I updated to macOS Sierra, can only use my local USB drive to backup. TimeMachine is stuck with the "preparing backup" message - over 12 hours - for network devices, an Apple FileVault and another NAS device. Works fine with local USB drive.


Something funny going on with network devices as it's working for local discs.


Hope Apple take note and fix.

MacBook Pro (Retina, Mid 2012), iOS 10

Posted on Sep 22, 2016 11:26 AM

Reply
157 replies

Nov 16, 2016 3:09 PM in response to Csound1

It seems that you are right on that and yes, I had been warned about Apple's tendency to force lock-in Before I embarked on this path. For the time being, I may have to lay out a significant expenditure to continue to use Apple products, back off to El Capitan or write some backup scripts of my own while I reevaluate my vendor commitments.


You were correct in kicking me while I am down. Enjoy your life and I'll not trouble you no further here.

Nov 16, 2016 3:14 PM in response to TakomaFan

TakomaFan wrote:


It has been working perfectly under Mountain Lion, Mavericks, Yosemite and El Capitan.


Reports identical to these arise with every operating system upgrade, until the non-Apple NAS device manufacturer fixes their non-Apple firmware. Then, Apple releases an operating system update. Then, it breaks again. Cycle repeats.


If that's what you call "working perfectly" that is your choice to make, and your data to lose.


Despite their manufacturers' insistence to the contrary, there are no non-Apple NAS devices that will reliably work with Time Machine. If you want to use your NAS device to back up your Mac's contents, then use a backup strategy other than Time Machine.


The exhaustive list of devices supported by Time Machine are as follows:


  • External drives directly connected to the USB, FireWire, or Thunderbolt ports on your Mac
  • The built-in drive of an AirPort Time Capsule
  • A USB drive connected to the USB port of a Time Capsule or AirPort Extreme 802.11AC base station
  • A networked volume served by OS X Server using Apple File Protocol (AFP)


That is all.


Use whatever backup device you want, but you should be aware that this site is full of reports of misery from hapless individuals who had been using third party NAS devices for Time Machine backups, only to find that they were incomplete, corrupted, or useless in the dire circumstances in which they were required. Apple won't care if you lose your data while using a Time Machine configuration specifically excluded from their technical support documents.

Nov 16, 2016 3:37 PM in response to pvarman

For what is worth ad maybe I'm just lucky or did the right things. I'm using Sophos with Sierra locally, not on the web.

I have my backups in Dropbox, iCloud Drive, CrashPlan and an external hard drive and everything (knock on wood) has had no problems.

I'm redundant not only in backups but in firewalls by not relying on the router that my ISP provided me but by putting another router between my Mac and the ISP router.

If you want to continue to use Sophos and be in the Apple eco system (i think it's cheaper to pay a few buck a month than to change all your Apple devices (OS, iOS, etc), my advise is disable the Sophos from the internet as well as from the the computer, run a first back up. It should take the normal time (depending how much info you have i.e music, photos, videos, apps, documents etc).

After it finishes activate only and only the Sophos in you computer without telling to run a scan. Just by the mere fact of having it running in the back, Sophos does catch the possible viruses.

If you want you can install Malware Bytes. That is what Apple recommends.

I wish everyone the best and remember that with Apple there are always many ways to skin the cat.

Nov 16, 2016 5:37 PM in response to strongj

Strong. It is not crazy.

Computers and networks have no word of honor that is why you have to be creative and skin the cat in which ever ways you can imagine as i mentioned before.

Good for you.

The explanation might sound ridicolus to many but if one or many of your devices cannot perform an operation, in this case the back up, your network starts "chocking" and "protecting" itself. This is something your ISP looks as if you were using too much band that you don't pay for or many crazy things behind the scenes.

Never give up. As much as it should be Apple's responsibility to check that all systems run with it's OS, the same fault is to the third parties that they are given the developers version and a lot of them don't do their homework.

Just yesterday I think Apple threw to the garbage over 400 apps that were outdated or full of bugs.

Nov 16, 2016 5:38 PM in response to John Galt

Your exhaustive list of supported devices includes USB drives and I can tell you that you can drop that from your list. I haven't brought this up but a supported Western Digital My Book no longer clears out old backups and continues. I can (and have been) working with this by continuing to clear it while working through the Sierra issues but just thought that you should not report incorrect information here.

MacOS Sierra - time machine stuck preparing backup on Network devices

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