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iOS 10 Black Screen Spinning Wheel

Been using iOS 10.0.1 for about a week on an iPhone 6 and it's buggy. The issues below have only occurred since upgrading to iOS 10. Please fix in next release or provide solution.


1. Random black screen with spinning wheel. The upgrade went fine, so not that black screen. But at least daily my phone becomes unresponsive and shows a black screen with spinning wheel. After 5-10 seconds I'm prompted to enter my passcode as if the device has restarted. I'm not the only person experiencing this - and even managed to capture the image below.


2 - I've enabled the 'rest finger to open' option under home screen accessibility, but this doesn't always work. Again, about once a day, resting my finger to open results in me being prompted to press the home button to unlock. Each time this has happened I've checked and confirmed that the 'rest finger to open' option was enabled.

User uploaded file

Thanks

iPhone 6, iOS 10

Posted on Sep 22, 2016 12:16 PM

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213 replies

Nov 22, 2016 9:53 PM in response to micmiller01

I have the exact same issue happening on my iPhone 6s Plus. Screen goes black, pinwheel comes up and then I'm asked to enter my pin and then my phone goes back to the home screen. I was running a developer beta (can't remember which one, they happen every week) up until a week ago when I did a clean install of 10.2. I did the clean install because my battery was draining REALLY fast (losing 25% reading for 30-45 min 1st thing in the morning). Battery issue is a little better, but now I get this black screen, pin wheel, log back in issue at least a few times an hour. It's annoying. Looks like I'll have to go back to the developer beta.

Nov 26, 2016 9:52 AM in response to micmiller01

I am having this issue with my Iphone 6Plus. Apple replaced with a new phone as they could not find an issue and the problem persists. I did use icloud backup and they are claiming that the issue is with back up. After seeing this post It looks like lot of folks have this issue. is this issue with Iphone6plus in general or issues with IOS10 or an issue with an App or something else. What is the resolution ?

Nov 29, 2016 6:23 AM in response to Tonytat

i was thinking that maybe my backup is corrupt... i've had this issue on my 6S PLUS; had to get it exchanged twice,,, the dumb apple store employee told me that i need to put my iphone in recovery mode, because apparently its the "home board" that keeps crashing; its the software that's responsible for loading the lock screen; anyways i did that & the issue came back... i ended up swapping out for a new phone & this morning i noticed that the new phone it is still crashing .... :@:@:@:@ i will go back to my galaxy s6... so frustrating.


doing the "hard-reset" doesn't do anything, because the problem comes back in a few days...


anyone know how to downgrade the OS?

Dec 10, 2016 2:48 AM in response to micmiller01

I have the same problem with 6plus.

Black screen spinning wheel twice in a week.

I was texting something and boom.

No way to turn it off in the usual ways. I had to hold down power and home button. The screen powered off almost immediately BUT I had NO way to power it back on.

I had to restore via iTunes!

I never had this issue before with other ios version.

If it'll happen again I'll try regina's tip.

iOS 10 Black Screen Spinning Wheel

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