iOS 10 Black Screen Spinning Wheel

I also have this issue when I woke up this morning. Yesterday I still used it normally.

Anyone know how to fix this issue?

Tried this by putting Do Not Disturb on - didn't fix it. Did you disable notifications app by app?

See this, add comment of what works.

November 2 "respring" Clock/Reminder restarting/overheating iPhone bug

Having the same issue. Has to be a bug. It can’t just be all of these phones.

Thank you, this worked for me!

Oh my goodness!! I love you you! I needed to write you my most sincere appreciation!

I was very concerned when this happened and after fretting for 1.5 hours and trying nearly everything under the sun, including but not limited to the self destruct option--plugging it in, and quickly unplugging it, hoping something would trigger the phone out of the spinning wheel of death coma, (NOT recommended unless you want to spend days restoring) I finally decided to google it.

You are amazing. It worked immediately. I only needed the first 3 steps. I hope you get many rave reviews & awards for your answer because this is the first time I have ever googled something and it was fixed in under 30 seconds. There was no banter/difficult terminology to weed through it simply worked.

Thank you so much!

You are amazing!

-Sincerely, (a very happy, no longer white wheel of spinning death, iphone owner)

Jen

Worked like a charm. My iPhone 7+ hung at spinning wheel, and nothing could get it back up. So googled for an answer and found this solution. What helped me was "Hold down the POWER button plus the VOLUME DOWN button SIMULTANEOUSLY. If it works, the screen should power off almost immediately." Phone back up and running. Thanks for the tip! 😉

I have an iPhone 7 Plus and I had this same issue and tried steps 1-3 (after trying everything you had already tried also) and it immediately restarted! I didn't even have to plug it up to my computer. Thank you for this advice!!

I don't use Outlook at all and this black screen spinning white wheel issue is now happening approximately once an hour! It has increased in occurrence over the last few days. It lasts for about 10 seconds, then asks me to type my pin back in and all seems ok again..until it does it again...driving me insane

I had this problem and it got increasingly worse, showing the black screen/wheel for about 15 seconds almost every hour.

I contacted Apple and reluctantly did what they said - backup and restore the entire phone (wiping the entire thing), and so far it seems to have worked.

I did the restore via iTunes. Takes a while but worth it to fix the problem.

Hope this helps others.

I was able to solve this issue by doing the following:

1. Hold Volume Down + Power Button. This stopped the spinning wheel
2. Hold the Power Button

That was it for me. I am not using my phone normally.

It's amazing that we've found that Headspace is the common thing between us on this issue. I thought it might be a bad update to Headspace, but I just checked the App Store and Headspace hasn't been updated since November 20th. So I think a previous poster was right when they said that it's a combination of Headspace + the date + notifications. I don't think it's to do with the phone's time/date *in its current location*, but more to do with the date somewhere else (like the date/time-zone of Apple's notification servers). The reason I say this is because I am in New Zealand and this problem started occurring for me around 00:30 (just after midnight) on Saturday 2nd December. Everyone else is saying it started for them on 1st December, but I'm assuming most of you are on other time-zones. That's why I think the 'trigger' or cause of this issue isn't the app itself (it hasn't been updated by the developers since Nov 20, 2017) but something to do with the rollover to 1st Dec, and something to do with notifications.

By the way, I had a weird hiccup issue with this. My last (big) post said that I was going to install apps one by one - the apps I'd managed to hit pause on, before they finished downloading/installing. I unpaused Headspace, the issue returned, I had one twirly-wheel 'reset', so I deleted Headspace, and I actually had another twirly-wheel reset. Just as I was thinking "Oh, MAN, this makes no sense.. what now?" - I waited another 15 minutes and I had no more resets. That was about 20 hours ago and the phone has been fine since. In fact it's definitely running faster/smoother than it ever was, it's been jerky and horrible since iOS 11 was released (and continued that way, no matter what updates Apple released). Just dumb things like slower/jerkier unlock/home-screen animation, sometimes jerky keyboard response, or jerky animation when flipping between open apps. Now it feels as fast as it's ever felt, and I'm not just imagining this - it's way way better. I don't know if that's from uninstalling Headspace, or if it's because of iTunes Restore then restoring from backup, maybe something got cleared out.

I hope the developers of Headspace are reading this, because it seems like something's up. I don't want to pin the blame on them, as for all we know, it could be an issue with Apple's push notification system, combined with date rollover, etc.

Just looking at someone else's comment that iOS 11.2 just got released and it fixes this bug, where did you get that information from? Looking at the release notes for 11.2, there's no mention of this bug at all. I would be surprised if a major release like 11.2 could have a fix for this bug built into it, unless Apple knew about this bug before it became symptomatic, and quietly fixed it without saying anything. Point releases are a big deal and take time to develop. Quickly-developed bug-fix releases are typically a point-point release.

I'm going to update to 11.2 now though, and see if the issue comes back when I re-install Headspace.

As a follow-up to my previous comment, I must say that I am disappointed with iOS 11.2 on my iPhone 7. It fixed my wife's iPhone 6 problem, but after installing 11.2 on my iPhone 7, battery life has dropped to about 3 hours 45 minutes. If your iPhone has become unusable due to the black screen and spinning wheel you have no choice but to install 11.2. But if you don't have that problem, do not install 11.2. I strongly advise waiting for 11.2.1 or later, hoping that next version will address the high battery consumption problem.

Many thanks. This really worked.

Thank you very much Regina for your advice, you are the best. :-)