iOS 10 Black Screen Spinning Wheel

Been using iOS 10.0.1 for about a week on an iPhone 6 and it's buggy. The issues below have only occurred since upgrading to iOS 10. Please fix in next release or provide solution.


1. Random black screen with spinning wheel. The upgrade went fine, so not that black screen. But at least daily my phone becomes unresponsive and shows a black screen with spinning wheel. After 5-10 seconds I'm prompted to enter my passcode as if the device has restarted. I'm not the only person experiencing this - and even managed to capture the image below.


2 - I've enabled the 'rest finger to open' option under home screen accessibility, but this doesn't always work. Again, about once a day, resting my finger to open results in me being prompted to press the home button to unlock. Each time this has happened I've checked and confirmed that the 'rest finger to open' option was enabled.

User uploaded file

Thanks

iPhone 6, iOS 10

Posted on Sep 22, 2016 12:16 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 2, 2017 9:03 AM

It's due to a date bug (Dec 2nd) causing local notifications to crash Springboard. For some people, Headspace is the only app they use with local notifications so deleting that was a work around. It won't work by itself if you have other apps with local notifications. Installing iOS 11.2 is the correct solution.


Link to official support page:


If your iPhone, iPad, or iPod touch unexpectedly restarts - Apple Support

213 replies

Oct 7, 2016 3:19 PM in response to micmiller01

Considering htis has generated 4 pages of people posting, there must be a load of people hitting it. in my informal poll, nearly half the people i know who have upgraded are seeing this issue - especially on the iphone 6 plus models.


Personally, i think its a memory issue - i kill off anything in the back stack - i know that many of them are hydrated, but it happens to me less when i have less on there.


/i

Oct 13, 2016 11:22 AM in response to fletchnj

Hmm, so maybe the problem, then, is widgets in iOS 10 having memory leaks, and the Outlook app's widget is particularly unreliable and prone to causing the system crashes folks are seeing? And for those who don't have Outlook installed but are still seeing the crashes, then maybe they have a bunch of widgets configured that also expose this unreliability in iOS 10?


I need the Outlook app for work, so uninstalling it is not an option for me, unfortunately.


I have disabled ALL widgets except for a couple native Apple ones (Phone Favorites & Weather) to see if this improves things for me.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 10 Black Screen Spinning Wheel

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.